Auto Parts in Pacheco, CA

“I'm a bit disappointed to have to give RT a 4 star review as historically I have had good experiences with them. Their prices and selection tend to be very good, and I have had good service in the past.On my most recent visit a couple weeks ago (11/9), I purchased and had installed a set of 4 higher end tires (275/35/21). The price was very reasonable ($850 out the door), and they could install them right away. I walked down the street for some coffee, and the vehicle was ready when I came back. If my experience ended there, it would have been 5 stars. Unfortunately, that Sunday (11/12) I noticed the car was missing its lug caps on one of my wheels. I know they were present prior to the install as I had coincidentally taken a picture the day before they put the new tires on and the car was in the background where you can clearly see them (and who the heck would steal lug caps, especially off only one wheel). RT was closed as it was Sunday so I went the following Monday (11/13). When I went in, I asked the person at the front desk if they had any missing lug caps. He said their side had nothing to do with the installs as they just sold the tires so he sent me to the back. A young man came out and tried to help me, claiming they had just cleaned the shop and they hadn't seen any caps. He searched the back and checked a couple spots up front. He also had me check my spare tire and glove box, but no luck. He then took down my number telling me his manager would call me, but it's now been a week and a half with no callback. If they had found my lug caps, offered to replace them (we're talking less than $20 in parts), or even offered me like $15-20 in future credit, I wouldn't be docking them a star. Unfortunately they didn't even bother to call back so here we are. So bottom line is I still recommend RT, but make sure to double check their work and ensure you have all your lug caps!”

“I had a great experience with G&C Auto Body this past week. I had the great pleasure of working with William Thompson. Will was extremely helpful, kept me in the loop with regular communications, was always available for questions, and was very honest. He made it simple for me to get my repair handled. When you're stressed about a car issue what you really want is someone like Will - kind, thoughtful, thorough, patient, and there when you need him. G&C also seamlessly took care of everything with my insurance company after my initial claim was submitted. I didn't have to do anything after my initial claim. My insurance company was the one who recommended G&C Auto Body and I am glad they did. I had not heard of them before, and now I know they are a wonderful family-run business and would not hesitate to use them again. Thanks again to Will for all his help!”

“They took the time and effort to install my Sena helmet communication device for me, made sure it was paired with my phone and I was good to go when I walked out the store. Sure I could have done it myself but was an unexpected A+ customer service experience. I love Cycle Gear!”

“These guys are AMAZING! Went beyond to help me find a rare mega fuse and I just can't be more thankful! Even bench tested the one I brought in without me asking.I mean WOW!!! Haven't had a better experience THANK YOU MONUMENT you are appreciated ??”

“Great customer services, friendly nice and was able to assist with questions and concerns. Top tier staff and very welcoming location. Colby was excellent and Kristina assist as well. Well done ?”