Republic Services delivers comprehensive recycling, waste, and environmental services to support businesses, homes, and communities. Every day, residents, businesses, and municipalities of all types and sizes throughout North America rely on them to sustainably and compliantly manage their waste. Republic Services offers recycling, waste collection, non-hazardous and hazardous waste treatment and disposal, field and industrial services, and 24/7 emergency response. The reviews of Republic Services are mixed, with some customers praising the company's excellent service and helpful staff, while others have experienced issues with delayed pickups and broken bins. Customers appreciate the consistent and reliable curbside service, with one long-term customer noting that they have always had excellent service both curbside and administratively. However, some customers have faced challenges, such as delayed pickups due to staffing shortages, and issues with getting replacement bins in a timely manner. Despite these challenges, the company's customer service team has been praised for their responsiveness and willingness to resolve issues. One customer highlighted the exceptional service they received from a supervisor named Lea, who helped coordinate a pickup, while another customer commended Walter Fernandez for quickly resolving an issue after several weeks of working with different customer service representatives. Overall, Republic Services appears to be a reliable and comprehensive waste management provider, with a mix of positive and negative experiences from its customers.
This service sucks. We put our yard waste in the bin and they ALWAYS miss picking it up. We've had to call them constantly to pick up the yard waste and they still won't pick it up and forget it all the time. Do better!!
May 2026
Called today about electronic waste pick up...call was excellent, pickup scheduled with minimal effort...No hassle
May 2026
Awful service. Takes forever to get through to someone via phone or email. They make ordering a simple dumpster as hard as possible. Highly recommend looking elsewhere before using Republic
