Napa Autocare Center is a trusted auto repair shop known for its honest, knowledgeable, and friendly service. Customers appreciate the staff’s customer- and car-focused approach, especially when it comes to foreign cars and classic vehicles. The mechanics are experienced and quick, providing top-quality work and often completing repairs in a timely manner. Many reviews highlight their honesty, such as reimbursing customers when issues are outside their scope and offering clear explanations about repairs and costs. The shop has successfully handled a variety of repairs, including battery replacements, brakes, headlights, fuel pumps, tires, and ignition switches. They are also attentive to details, quickly diagnosing problems like sluggish starts or minor issues, and fixing them efficiently. The team is known for going above and beyond, sometimes offering rides or fixing additional issues on the spot at no extra charge. Customers value the family-oriented vibe and the sense that they are treated fairly, with transparent communication about pricing and repair processes. The staff’s kindness and professionalism create a welcoming environment, making repeat visits a common theme. Overall, Napa Autocare Center is highly recommended for those seeking reliable, honest automotive service with a focus on customer satisfaction and quality work. Whether for routine maintenance or more complex repairs, customers feel confident in the expertise and integrity of this shop, making it a go-to destination for vehicle care.
Really helped us out when we were in a pinch with our broken window button. Thank you!!
September 2023
Amazing service when you need a car serviced! I recommend this business, I don't live here anymore but when in town I have had work done , it's very good work and pretty fast. Very knowledgable Mechanic's.
January 2023
We were on a trip to Monterey and our car had trouble starting. We drove it to Matteson's. They were extremely helpful and went above and beyond in trying to help us. Very kind and capable people. Would definitely recommend.
