The United States Postal Service location receives consistent praise for its amazing, friendly, and courteous staff. Customers highlight efficient passport services, with appointments often completed quickly, sometimes in 10 to 30 minutes with no wait. Specific employees are noted for being professional, helpful, and providing excellent customer service from start to finish. While passport photo services are not available, passport appointments and other services are still offered. The staff is described as taking pride in their work, creating a positive experience that stands in contrast to other locations.
YES. They DO take passport photos. Appointments are needed for first time passport applications, not needed for renewals. Huzzah. February, 2026.
November 2025
Dominic was very courteous and helpful He explained the difference cost option which saved me money I've lived in Pacific Grove for 44yrs and the staff has been outstanding in there job
April 2025
Friendly staff and they kept folks moving. Well stocked location
