Costco Tire Center provides a convenient and efficient service for tire needs. Customers can order tires online through the Costco website, with some noting that the site can be slow at times. Once ordered, tires are shipped to the store, and appointments can be scheduled easily online. The center offers reserved parking spots and a back entrance to help customers avoid busy Costco traffic, making access more manageable even when crowded. The staff at the tire center are often praised for their helpfulness, professionalism, and good customer service. One employee, in particular, is highlighted for going above and beyond by holding tires for a customer and following through on that promise. Another staff member is appreciated for taking time to repair a damaged rim and identifying additional wheel issues, ensuring customers are back on the road quickly and safely. Customers also mention that tire changes generally take about an hour, with the staff doing a good job during the process. Despite some minor challenges like navigating the crowded location, overall experiences are positive, with friendly technicians assisting with various tire-related issues. Whether it’s changing tires, repairing rims, or answering questions about flat tires, the team demonstrates hard work and dedication to customer satisfaction. The combination of helpful staff, efficient service, and convenient access makes Costco Tire Center a reliable choice for tire needs.
Difficult to reach when crowded because tire center is on the opposite side of the entrance with no street access.There are two air dispensers directly across from the bays, in the parking area.
October 2023
Dropped my car off here and got it back with deep scratches in my wheel. Wouldn’t recommend unless you have stock rims that you don’t care about.
September 2022
Technician Luis helped me with getting my tire replaced. Eventhough he looked hot and sweaty from the hundred degree weather-he still took the time to answer my questions and hear my dilemmas of getting a flat on Angeles Crest Hwy. He was was very helpful and a hard worker.
