About Goodwill Southern California Store & Donation Center
Goodwill Southern California Store & Donation Center offers a variety of shopping experiences across its locations. Many customers appreciate the store for its good value, wide selection, and affordable prices, especially when it comes to clothing. Shoppers often find clothes that are up to date with current fashion trends, despite some occasional outdated styles. The store is generally well-organized, with clothes categorized by size, making browsing easier. Friendly and helpful staff are frequently praised, with some employees going above and beyond to assist customers, providing patient and kind service. For example, some customers have received excellent support from managers and staff members who take the time to help with shopping needs or express gratitude for good customer service. However, some locations have experienced issues with employee behavior, such as overly intrusive service or unprofessional conduct, which can detract from the shopping experience. Additionally, the store's location and neighborhood may sometimes lead to uncomfortable encounters with other shoppers. There are also minor concerns about store policies, such as automatic rounding up of change for donations without customer permission. Overall, despite occasional negative experiences, many shoppers find Goodwill Southern California Stores to be a convenient and worthwhile place to shop for clothes and other items, recommending it for its good selection, organization, and friendly staff.
I came in needing a lot of help and Marlena, the manager, helped me so much. I took a lot of her time, but she was so patient, helpful, and kind. I will be back for sure!! Thanks again!!!!!!
February 2023
Good value and good selection with very friendly and helpful staff. But they automatically round up my change for Donation without asking me first. I already donate to Goodwill on a regular basis so I would appreciate it if someone asked my permission to round up my change. Just the principle of it I guess.
January 2023
It was a quick and easy drop off. Staff was very helpful. At first I'd didn't know where to drop everything off but they told me it was the car door to the right, a separate area
