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“Home Depot has employees with no knowledge of costumer service,any knowledge of how to help a costumer with any ?Costumer would need to be attended by any employee.”
“Small, old timey hardware-store feel with a pretty good selection of various and sundry. Knowledgeable, friendly staff always available to help out. Still low on stock post-COVID due to BIDENOMICS!”
“I've been here a couple of times, staff are very kind and helpful. I just had a quick question if you sell live earthworms (not mealworms) in your actual store and about how much would the price be? Thank you so much, I look forward to a reply :)”
“What can I say about Home Depot if you're having issues with plumbing or DIY projects this is a place to go on that particular day I had an issue with my AC hose. I didn't want to do anything fancy or get a new hose I just wanted to get it fixed and who help me with this issue was Mitch from plumbing very welcoming and very informed so if you have any issues always go to Mitch ( plumbing department} man needs a raise !!! Home Depot time to level him up or given a raise lol !!! He's one of the reasons why home Depot is a staple in the community !!!”
“5 stars for Benita who answered my Q and was very helpful and didnt brush me off. I appreciate her so much.
0 stars for calling and having to sift through the AI voice who didnt understand what I was asking about. It took forever to get to a real person and when I did, I was feeling annoyed and disgruntled.
Kudos to Benita for handling things and being professional. I was happier after talking to her even though what I wanted wasn't available.”
“Diego was very helpful!
Very busy place, at all times, but he was very nice and he took his time on showing the best items for my project!
Thanks!”
“I just wanted to write a thank you to Jorge Velazquez for helping me with a Grohe shower valve + cartridge. I really appreciate your help and will come back again soon.”
“Recently visited their location and was incredibly pleased. Not because of the product selection, but the attention and guidance from the staff. I tend to over analyze and they made the process super easy and I received nothing but compliments from friends and family on the finishes I decided to purchase through Forma!”
“Im Contractor I like this store because they are more than just Dutch Door they are specialist on selling interior and exterior doors on wonderful prices. I recommended”
“Popped in here with my wife for a couple of things yesterday. Needed an attachment for garden hose which we couldn’t find, so asked for help. Unfortunately, the young gentleman we asked was on his first day at the store but he immediately got someone else to help. We showed a picture of what we needed to the lady that came to help and she knew instantly what it was called and where to locate it!!
I’m sorry I cannot remember her name but if Home Depot reads these, she would be a loss to the company if she left.
Excellent, excellent customer service.”
“Great showroom with exceptional customer service! Meline is fantastic. She went above and beyond making sure I got what I wanted and helped me pick the tile that matched my vision! If you're looking for quality tiles look no further. Great experience all around!”
“I do recommend Home Depot but their return service need to be reviewed. The last two times I retuned an item in the late evening there were two return stations open. Both stations had multiple item returns and the line was getting longer. But there were three or four employees further back that seemed to be conversing and enjoying themselves rather than opening up a new station. Management needs to retrain these employees.”
“OK, this is Caribbean. I am a loyal customer of Home Depot this morning. I was in the plumbing section Home Depot Glendale, California. I had problems with my project worker with Danny name helps me a lot and save me at least one hour time with my project. I appreciate His job thank you Danny”
“I love my family at Burbank Home Depot 6654 !!! They provided safe, covered parking for all of us who ride motorcycles or bicycles !!!! Thank you, Chuck (our fearless Store mgr), Crystal (Ops. Mgr) and leadership ; ) A Big Shout Out Thank You to Andrew, from our tool rental, for making the whole set up ... from concrete bars, shade, concrete block signs and sweeping to make it ready for all of us, 2 - wheel riders ; ) !!!! There's 7 riders in our store and muliple bicycle riders.
We appreciate this very much. 2 wheel riders know about: getting hit by cars, nails in our tire, rain (not that it rains much, but, when it does) in our air exhausts and the most dreaded .... getting it stolen. All this could still happen, but, its less likely. ;
Not only do I work here, but, I also shop here and I appreciate the customer service and in stock items!!! Its my go to Home Depot ; ) !!!!”
“I recently visited Contractors Warehouse, and I had a fantastic experience! From the moment I walked in, I was greeted by a friendly team who made me feel right at home. Everyone was incredibly pleasant, knowledgeable, and more than willing to help with any questions I had. Whether it was finding the right materials or offering expert advice, their professionalism truly stood out. It's clear that they genuinely care about their customers. I’ll definitely be returning for future projects and highly recommend Contractors Warehouse to anyone in need of quality service and expertise!
I'm grateful for Alija and Briza who helped in putting together my large order and setting up delivery.”
“One stop time saver plus low prices. high price higher quality must be ordered but still best price.
You will save money just on one stop time is Money Only negative
No mobility scooter
If your handicap
not like all franchise stores.
Ask for manager to complain.
Meanwhile bring your own worth it”
“Some of the sales persons are way too snobbish to deal with humble clients, but hey also have corteous sales people, just ask for somebody else if the sale person makes you feel uncomfortable”
“Malcolm was wonderful today in the garden center. He was very helpful! He was very sweet and made my visit smooth and enjoyable, even putting a smile on my face. I always enjoy coming here to look for new plants, but this time the customer service really stood out. I really appreciate Malcolm and hope to see him again the next time I come in. Thank you, Malcolm!”
“After leaving a Home Depot store in panorama city unhappy and told that van nuys had the turf I was looking for I was gain disappointed that they did not have the less turf like the system showed. The manager was great and made an executive decision to give me a simulate turf at the same affordable price of the turf I was looking for. Thank you Tony and staff for making my day and taking such good care of me. I spend thousands at Home Depot and this amazing service is why I will visit the van Nuys store more often. Thank you”
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“It's a really big place but everyone is willing to help you find the things you need. I needed some spray paint to fix up our grill and someone came to help within 10 seconds of pressing the button.”