“This review is only for the Palm Desert First Citizens Bank:
I live more than 3 hours away from this bank, but I only deal with First Citizens Bank here. This is very literally the best bank branch I deal with, not just for First Citizens, but for all 8 banks/credit unions I use/deal with on a regular basis with physical locations (Chase, US Bank, PNC, PenFed, Citi, BofA, and FF FCU). This can not be said for First Citizens corporate, nor their average bank, but this branch is awesome. The personnel and management at this branch need to be commended for their professionalism, promptness, and customer care. First Citizens should start running trainees for other branches through here as a model office.”
“The teller was a pleasure to speak to and the person who assisted me with my notary acknowledgment was so very kind and didn't even charge me. I work nearby so their location is perfect.”
“Came here after hours and it worked perfectly, note: this is only for Bank of America customers, you won’t be able to get in unless you have a Bank of America ATM card. Works great”