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“After dealing with several banks in Calif, Calif Bank & Trust and Leonard Macias is the best for any professional or business!! I would give them a 100 Stars if I could. They have surpassed all my expectations and done everything to help my business. They immediately helped me with all the Govt & SBA loans and got them approved right away!”
“I have been bank with the Palm Desert branch for over twelve years and have always had a great experience with the employees and they always greet me with a smile and say hello. If your ever looking to change banks I would highly recommend this bank”
“I was opening a chequing account for the first time. On this day there were issues with the computer system going down but we were kept abreast of this and happy to wait. Enoble was my branch advisor and he was excellent. Very positive experience setting up my account and walking me through the entire process. He will help me use the debit card and access my account once I receive my card. So happy with m experience and personalized service.”
“Kim at First Citizens bank is absolutely amazing. She is always willing to answer any questions I have and has made her herself available when I need assistance.”
“The PD branch needs a shade at the ATM like Coachella branch. Standing there 15 minutes in this weather is not good. Also the screen seemed to be melting due to the hot sun making it difficult to select an option. Other than that no complaints!”
9AM - 5PM
72625 CA-111, Palm Desert
Banks
“Amazing customer service. I agree completely with Teresa G and Zachery Nielsen's comments. Erik at this branch definitely went the extra mile when assisting me with all my needs. Highly recommend banking at this branch”
“Jennifer Guerra is an excellent support professional who always puts her best foot forward for clients and exceeds conventions of normal practice by genuinely using all of her resources available to help assist a customer. I recently experienced the unfortunate event of an overly lengthy corporate check hold however she did every thing she could to help.
It would be more beneficial if the banking system as a whole empowered employees to intervene more closely on banking issues rather than relying on automating systems to control outcomes.
Jennifer is an excellent example of where human involvement should trump automated control to benefit client relations, banking access and money flow. Otherwise, bankings systems will entirely grow to remote if and when in person design completely fails immediate banking needs and outcomes.
Your Branch Manager is also excellent. She is kind, sweet, optimistic and highly professional. Wells Fargo Branch in Palm Desert, CA has renewed my faith in banking and corporate integrity as a whole. These professional would be excellent examples at upper level training for leadership and practices standards nationwide.”
“I go to this branch when I want a smooth and quick transaction at the window because the one nearest me somehow always has problems. I was able to resolve an issue quickly with an account freeze that was due to a merchant trying to run my debit card multiple times, which I appreciated because I needed to use my debit card for a large purchase that day (an entire living room suite of furniture). I recently stopped in to make a large cash withdraw which went quickly and smoothly. When I tried that at a different branch, I was told they didn't have the cash and I'd have to wait 8 days before they could get me my money. Dena was especially helpful and a pleasure to talk with. I highly recommend this bank and I wish it was closer to me! My husband's law firm has done business with this branch for many years and appreciates the great service.”
“I’ve been a customer of 1st Bank for over 15 years. They’ve seen my company grow from a small local business to an International operation. In the beginning it was certainly a little more difficult to borrow money but that was during the recession as well. I will say that they always kept their promises and we’re very personable to work with. Between Lance, Peter and Ramiro, as well as most of the tellers and ebank team it has been nothing but a pleasure. I banked with some other big banks but I really felt like a number. If you are looking for a medium sized local bank to work with I would suggest you get in touch with them. They may be a bit conservative when it comes to taking risks but I know my money is safe and that is important to me.”
“I stopped by the branch and came across PB Noemy and explained my situation with a EFT payment I did that had an error for the amount of $1800. I informed her that I have been dealing with this issue for the past two weeks and no resolution. She took it upon herself to call in front of me and we spent almost 2 hours trying to figure this out. Finally we had to call another number and due to the place being in the east coast we was unable to continue. Thank you for all your patience and help. Boricua Eddie.”
“Was positively surprised with my visit here, Joshua Garcia (he did not ask me to write this) was so kind and helpful, the branch had just been renovated so the offices are private and quiet.
And I was happy to hear that Josh is taking initiative with a working group to make processes less cumbersome and more efficient, like music to my ears (since Wells Fargo is one of those too big to fail and has little incentive to make their processes more efficient).
An example of a cumbersome process is going to a branch to do a wire transfer due to an online system flaw, and then walking out with an entire stack of printed papers, rather than a digital receipt.
Nonetheless, Josh was so great and the experience pleasant, and it’s not their fault that corporate is not yet catching up to 2025, so I give it 5 stars.”
9AM - 4PM
39355 Washington St, Palm Desert
Banks
“My husband and I love the people at this location we have always been treated with respect and they are so friendly, they take care of our transactions as quickly as possible with a smile. Yes there are some days that are busy and there's a wait, but it's like that everywhere now a days.”
“I walked in and the place looked very nice. I was there with my boyfriend who was the one who was looking to speak with someone. I sat down in some chairs nearby and maybe two minutes in I was asked if I needed any help. Very welcoming people and nice place!”
“I walked in and the place looked very nice. I was there with my boyfriend who was the one who was looking to speak with someone. I sat down in some chairs nearby and maybe two minutes in I was asked if I needed any help. Very welcoming people and nice place!”
“Savanja was very friendly and helpful. She explained everything clearly and made the whole process easy and comfortable. She helped me set up my business account and took care of every detail. With such a great start with Savanja, I believe my business will run smoothly and be full of good luck. Thank you so much, Savanja and April.”
“If you have questions about financing, loans, personal lines of credit or anything else stop in and see Meena. She took about 5 minutes with me to assess my situation and then gave me two options, assessment of loan ratings, showed me details on my app on how to check my credit score and then within 1/2 hour I was out the door with the financial needs I needed for an emergent surgery for my granddog. Meena, this is the second time you have saved me a ton of money through interest and gave me insights on how to save even more in the long run. Thanks so much for being awesome at what you do.”
“The bankers and tellers have always treated me well at this location! Plus their ATMs let you deposit up to 200 bills at a time, so if I am just depositing I can save them, and myself, some time. Thanks!”
“The teller was a pleasure to speak to and the person who assisted me with my notary acknowledgment was so very kind and didn't even charge me. I work nearby so their location is perfect.”
“Been going in here for quite a while and the staff is always very accommodating. They are short staffed but so is everyone else. However the staff always has a smile and helpful. I enjoy my dealings with Karina Martinez and Maria. Super helpful. Can't believe all the cry babies on here . Must be Democrats.”
9AM - 5PM
34420 Monterey Ave, Palm Desert
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“Alma a mgr at the new and changing to Columbia bank but still Pacific premier is a very kind and helpful bank mgr and has always been so kind and helpful and friendly!! Its people like Alma that makes the world a whole lot happier and better place to do business etc with a friendly smile and caring demeanor!! Thank you Alma . John M”