“We had never had a reason to visit Pacific Premier until circumstances required it recently. We had the very good fortune to work with Elvira Schulte on our complex matter and can’t sing her praises enough. She was knowledgeable, resourceful, appropriately suspect before confirming our legitimate need for her help, and incredibly helpful in seeking the necessary direction she needed to resolve our issue. Thank you for all of your help!”
“WILLIAM ROBERT IBM CODE FOR AMERICA NUCLEAR SUBMARINES OUR MISSILE AND OUR SILO. KEEP YOUR NAME FIRST REPUBLIC BANK.I WAS A REPUBLICAN PARTY FOR 49.YEARS. I BECAME A FEDERALIST PARTY. JUST LIKE PRESIDENT GEORGE WASHINGTON AND PRESIDENT JOHN ADAMS. AND I BECAME ONE TO A FEDERALIST PARTY. (REGISTRATION DATE 10/19/2020) (EFFECTIVE FOR ELECTION ON OR AFTER 11/03/2020) I ALWAYS VOTE REPUBLICAN PARTY...”
Open 24 hours
73800 CA-111, Palm Desert“I love Citibank! They are always professional, friendly and helpful. At this specific branch...Laura the teller, is very personable, warm, down-to-earth funny. She quickly understood the issue we came in for and rectified it. Laura, you were so fun & funny. You made our day!”
“The bankers and tellers have always treated me well at this location! Plus their ATMs let you deposit up to 200 bills at a time, so if I am just depositing I can save them, and myself, some time. Thanks!”
“My favorite bank in the valley. Working graveyard it's hard to be in and out of most places but here I'm able handled what's needed and back on the road less than ten minutes.Never long lines.beautifully staffed. Any issues taken care of immediately. Thanks for everything ?”
“We bank with this bank and our staff we are really pleased with their Customer Service ad Services provided being a business we do not have to wait nor make an appointment to speak to someone they all help the tellers and bankers regardless if we're business or not that's the one of our favorites services that we do not have to wait to be seen and they are fast with response.”
Open 24 hours
36975 Cook St, Palm Desert“Alicia is always friendly when I go make my car payment at the store. She always has a smile on her face and I never feel rushed when I'm there. Other banks make you feel las if you are not wanted but never my experience at this location.”
“I walked in and the place looked very nice. I was there with my boyfriend who was the one who was looking to speak with someone. I sat down in some chairs nearby and maybe two minutes in I was asked if I needed any help. Very welcoming people and nice place!”
“I love banking here because the service is always so quick and efficient. The staff are very friendly and they remember your name. They always have a bottle of water to offer you. I recommend this bank to anyone.”
Open 24 hours
34420 Monterey Ave, Palm Desert“Nice and helpful staff. They have 2 indoor atms and 1 drivethru Parking lot very poorly designed and if u have a large vehicle very easy to hit the curbs because when u have a lot of turns and right angles it is necessary to turn when in middle of roadway.... just poorly designed parking... Teller assists are kinda a pain in nexk and looks like a corporate decision to cut down on costs but unfortu ately too many services req one to go to the counter...”
9AM - 2PM
72950 CA-111, Palm Desert“I decided to go to this branch after a negative experience I had at a different location. I’m glad I did! This is a very nice chase. I was greeted right when I walked in AND I didn’t have to wait to see a banker who could assist me. The staff here is excellent and I left with all my needs met. Quick and easy! A++”
“I walked in and the place looked very nice. I was there with my boyfriend who was the one who was looking to speak with someone. I sat down in some chairs nearby and maybe two minutes in I was asked if I needed any help. Very welcoming people and nice place!”
9AM - 12PM
73000 CA-111, Palm Desert“Great customer service for my business and personal accounts. Highly recommend this bank and branch. Kind and professional and give personalized service you don't get at the large factory banks.”
“I’ve been a customer of 1st Bank for over 15 years. They’ve seen my company grow from a small local business to an International operation. In the beginning it was certainly a little more difficult to borrow money but that was during the recession as well. I will say that they always kept their promises and we’re very personable to work with. Between Lance, Peter and Ramiro, as well as most of the tellers and ebank team it has been nothing but a pleasure. I banked with some other big banks but I really felt like a number. If you are looking for a medium sized local bank to work with I would suggest you get in touch with them. They may be a bit conservative when it comes to taking risks but I know my money is safe and that is important to me.”
“I love banking here because the service is always so quick and efficient. The staff are very friendly and they remember your name. They always have a bottle of water to offer you. I recommend this bank to anyone.”
9AM - 1PM
72260 CA-111, Palm Desert“I have had no problems with the bank or staff. All the staff are very friendly. I opened two small business accounts for two different volunteer organizations. Everything is done online and have never ever been charged for bank fees unlike RoboBank that had been used before I got involved that was charging nearly $600 a year for what are two seasonal operations. My only instance was a $4.00 charge for a Canadian check and called the 800 number and they waived the fee.”
“I am writing this review for William Zwierankin (Branch Manager/Vice President) at the Citibank branch in Palm Desert, CA.About four years ago, someone tried to hack my account. Since I am living outside of county, it was hard for me to handle the situation right away. Especially, as it happened when the pandemic occurred.As a loyal customer who has been with Citibank more than 20 years, I was disappointed when citibank didn’t give me the help I need. After so many phone calls, hours and hours waiting and asked for helps, none of them could really help me. My phone calls were just being transferred one to the other. It was quite frustrating.However, this time I got a chance to fly back to Palm Spring to deal with my bank situation. William Zwierankin (Branch Manager/Vice President) at Palm Desert branch helped me more than anyone from Citibank in the past few years. I went there 3 days. He was not only being professional but also patient. This is the sort of service I really appreciate.Although It is his job to help his customers, he went above and beyond to resolve my situation.I hope CITIBANK realizes how lucky they are to have a person like William on their team.”
“I was originally a Wash Mutual customer for many years and found the Chase change a little off putting at first. Thanks to the friendly and competent help from personal bankers and manager at the new Stater Bros market location I have become a big fan. There have been several instances where my wife and I could not get responsive customer service from the 800 line. We learned that if you go in person, the staff there will personally assist you and correct any problems. They are a true advocate of their customers!”
Open 24 hours
44-495 Town Center Way Suite A, Palm Desert“I had my reservations about going with a smaller bank but I am so glad I did.. The branch manager brandi and Jose were fantastic in dealing with a scam on my account from someone who got both my debit card and bank info. They caught it right away and called me.. And then got the charges reversed.. Also a shout out to Bonnie in accounting. This is a great bank that will give you a lot of personal attentis . Thank you to all there !!!!”
9AM - 1PM
72625 CA-111, Palm Desert“Diana Valdez provides great customer service at this branch. No reason to call customer service, this branch resolves issues and get thing done! I high recommend this branch and PNC!”
“My husband and I love the people at this location we have always been treated with respect and they are so friendly, they take care of our transactions as quickly as possible with a smile. Yes there are some days that are busy and there's a wait, but it's like that everywhere now a days.”
Open 24 hours
34340 Monterey Ave, Palm Desert“Was in and out in a flash! Had to get some quarters and the Bank Teller that helped me was very efficient and also very formal in his speech LOL! I thought to myself that he would be a very good actor!”
“Been going in here for quite a while and the staff is always very accommodating. They are short staffed but so is everyone else. However the staff always has a smile and helpful. I enjoy my dealings with Karina Martinez and Maria. Super helpful. Can't believe all the cry babies on here . Must be Democrats.”
“Alicia is always friendly when I go make my car payment at the store. She always has a smile on her face and I never feel rushed when I'm there. Other banks make you feel las if you are not wanted but never my experience at this location.”
“I had my reservations about going with a smaller bank but I am so glad I did.. The branch manager brandi and Jose were fantastic in dealing with a scam on my account from someone who got both my debit card and bank info. They caught it right away and called me.. And then got the charges reversed.. Also a shout out to Bonnie in accounting. This is a great bank that will give you a lot of personal attentis . Thank you to all there !!!!”
“After dealing with several banks in Calif, Calif Bank & Trust and Leonard Macias is the best for any professional or business!! I would give them a 100 Stars if I could. They have surpassed all my expectations and done everything to help my business. They immediately helped me with all the Govt & SBA loans and got them approved right away!”
“After banking with another bank for several decades, I took a leap and switched to Wells Fargo when my home bank decided to close the local branch and raise their fees. Choosing Wells Fargo was mainly based on the fact that it was in close proximity to my home as well as my business. In addition to the fact that I refuse to bank with BOA (which is next door to this branch).Since becoming a customer over two years ago, I have had nothing but pleasant experiences with the tellers and staff. I’ve only encountered two issues, both were DMI fault of Wells Fargo but due to compromises from online shopping. However, Wells Fargo immediately took care of all issues and resolved my account right away. The only complaint that I have are the daily spending limits. There have been several times when I have unexpectedly needed to make a purchase that was slightly over my daily limit. Not only is it frustrating, it is quite embarrassing when a transaction is declined. Hopefully limits can be slightly raised in the near future. Other than that, Wells Fargo is truly the best. Thank you!”
9AM - 4PM
34420 Monterey Ave, Palm Desert
“Huge shout-out to Mistee and Theresa! They helped me get my son into the perfect car at a great rate and price. It's been a few months but I will forever be grateful for these lovely ladies! Thank you so much! I'll be back soon with my husband to get him an account as well. Thanks for being the best.”