Best Western Plus Palm Desert Resort offers a great location near shops and restaurants, making it convenient for guests to explore the area. The hotel features a friendly staff, who provide excellent service from booking to check-in. Guests appreciate the cooked-to-order breakfast with options like eggs and pancakes, although some mention the breakfast selection can be a bit limited. The rooms are clean and comfortable, with amenities such as 4K Smart TVs, though some rooms have exterior corridors that may give a motel vibe. While the hotel has been refreshed, some guests noted that the cleaning product smell can be strong. The hotel also features a swimming pool and a convenient 12 PM checkout time, appealing to night owls. Though there were minor issues like an out-of-order elevator and a few maintenance concerns, overall, guests recommend this hotel for its pleasant atmosphere and helpful staff.
