Costco Tire Center has received mixed reviews from customers. Many praised the professional and courteous service provided by employees like Jason Arroyo and Hank, especially during emergencies. Customers noted the helpfulness of the staff, with some going above and beyond to resolve issues, such as arranging for specialty tires when they were not in stock. However, the business also faces challenges, particularly with long checkout lines and limited parking availability, even during less busy times. While some customers found the store manageable on weekends, others expressed frustration with misleading product displays and the hassle of unavailable items. The gas station also faced criticism for traffic congestion, non-functioning pumps, and difficulty leaving the parking lot. Overall, while Costco Tire Center offers excellent customer service, operational issues and busy conditions seem to detract from the overall shopping experience.
I had a flat tire and they would not help out. They were too busy.
September 2025
Gao was very helpful. Came here for a tire installation appointment and it took about 1 and a half hours. Thank you!
April 2025
Was on a road trip and needed to replace the battery on my minivan. Bought one here AND they let me borrow tools to do the replacement. Friendly staff and really appreciated being able to borrow the tools!
