Hertz Car Rental
Car RentalHours:
74855 Country Club Dr, Palm Desert CA 92260 Hours
About Hertz Car Rental
Hertz Car Rental at the JW Marriott Desert Springs in Palm Desert receives consistently positive reviews for providing a fast, easy, and seamless rental experience. Customers highlight the team as professional, efficient, and offering great, fabulous customer service. Many note the location is a top choice and has quickly become a go-to, with specific praise for the management's effectiveness. Reviews frequently mention this location favorably compared to negative experiences at other rental companies, with one customer noting it was at one-third the price of a previous rental. The process is described as quick, with vehicles ready at the promised pickup time. Cars are reported to be perfect and clean. The location offers a wide selection, including vehicles for larger groups. A practical tip from a long-time customer is to book at least two days in advance and call ahead to ensure vehicle availability. While phone connectivity was mentioned as a single issue, the overall sentiment is highly recommended for rental needs in the Coachella Valley, with customers stating they will absolutely rent again.
Most Recent Reviews
September 2025
Great experience renting from here, though the return situation is a bit unclear. I recommend asking when you rent how they want you to return since the gate is not an automatic entrance.
August 2025
Amazing experience. Fast and easy . Hertz had me a car and on my way quickly allowing me to make my meeting after enterprise screwed up my reservation and had no cars. Great customer service and will absolutely be renting again. Only issue was couldn’t not connect by phone
March 2025
The one way prices are killer.
Customer service guy was amazing though!
More Comments(158)
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