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“**Subject: Commendation for Miguel – Exceptional Service**
I recently rented a vehicle from this location while my car was being repaired, and I want to personally commend **Miguel** for his outstanding service.
Despite a challenging day involving a major Nissan SUV recall that caused significant chaos and limited inventory, Miguel handled a crowded office with incredible poise. Even though my reservation from the 800-number hadn't migrated to the local system, he resolved the issue quickly and professionally.
I also want to highlight his thoughtfulness: when I asked about a cell phone holder, **Miguel** took the initiative to find one in the lost-and-found for me to use during my six-day rental. His polite, kind, and professional attitude—both at pickup and during my easy return—made a stressful situation much more manageable.
My return was equally as impressive. I was able to be helped immediately, again frinedly cheerful staff & was given a ride back to the dealer where my car was being repaired!
Thank you, Miguel, for the excellent customer service!”
“Natasha at Avis is amazing. I rent cars often, and she is always friendly, helpful, fast, and professional.
What stood out to me most was seeing her recently working with an injured foot while still helping customers at the front desk and washing cars outside in 110-degree heat. She never complained and maintained a positive attitude the entire time.
Her work ethic, dedication, and customer service are truly impressive. Avis is lucky to have her.”
“Had a quick, easy pick up yesterday. Booked thru Priceline for the day and got a brand new Subaru with a sunroof! The guy at the desk was friendly at efficient. I will rent from here again.”
“I have rented several times from the Hertz rental location at the Marriott in Palm desert on Country Club Dr. I've always been treated so well and the staff are wonderful”
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“They were so accommodating. My plans had changed and I had a reservation with a different rental. They charged me fifty dollars to cancel. I am an Enterprise customer from now on!”