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February 2024 by Mark Weber
We got very good service from the woman who,helped us.
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February 2024 by Mike Hamlet
Staff seen friendly helpful store look to organize clean
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February 2024 by Ana Gomez
Always get my perfume at Macy's.
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January 2024 by natalia s.
Really No stars! My partner and I were visiting over the holiday weekend and decided to check out the Macy jewelry department. My partner has been a Macy credit card holder for a few years. He attempted to purchase a $3000.00 Cuban link chain. He wanted to know how much was on his account. The cashier then made a call for him to speak to customer service. Customer service said there was a $4000.00 available.He swiped his card and it said not completed 4 times. The cashier giggled the whole time. She said it didn't go through. We get to our hotel and there's only $500 left on his account. According to customer service, he bought the chain. How, we weren't given any type of purchase receipt. When we spoke to a representative and her supervisor, they asked did we receive a declined receipt. Of course not, the cashier must be incompetent or kept the chain for personal gain. Now my partner is stuck with a $3000.00 charge and no chain. Customer service is ridiculous and to get someone to look into or Investigate is very disturbing. Especially when you're a STAR member. Definitely closing the account whether resolved or not.
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January 2024 by Cynthia Sutton
Awesome three floors ..
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January 2024 by Cecilia Bedoya
Amazon not
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January 2024 by Louis Pieper
Great service
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January 2024 by Tina West
Very nice store. Helpful staff carrying purchases to the car.
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January 2024 by Mark Hatcher
Way to high priced
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January 2024 by Margaret Kessler
Left sensor on my clothing. Not apologetic at all, since I had to drive back 30 minutes to have them remove it. Annoying
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January 2024 by Aracely Ruvalcaba
Very kind!!!! Excellent offers ?
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January 2024 by Erik
Wish I can sleep on the beds
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January 2024 by Leon Blanche
The gentlemen there were nice and had good customer service skills.
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January 2024 by Liz Kanter
I ordered a diamond bracelet Nov. 26 but it had to be made smaller.I was told it would take 2 weeks. But it took much longer. I went in a month later and asked where the bracelet was. It was there. The clerk slithered away and the other clerk handed me the bracelet without a thank you or sorry no one ever called.No one knew. Then in January I received a text about a fine jewelry sale. I asked the clerk where it was and sure enough it was there. Terrible service.
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January 2024 by Lisa Porzio
Expensive