Macy's, established in 1858, is known as the Great American Department Store, with over 740 locations across the country and online. The Macy's Rogue Valley Mall is well-organized, clean, and offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder. Customers appreciate the store's cleanliness and the variety of products, including clothing, shoes, housewares, gifts, and furniture. Many reviews highlight the excellent customer service, with staff members like Earl and Alexia praised for their friendliness, professionalism, and helpfulness. While some items, such as king-size pillowcases, may be lacking, the overall shopping experience is positive, making it one of the best Macy's stores visited by customers.
Never was a fan of Macy's business model, especially after they bought out Robertson-May years ago, but the store is clean and the staff is incredibly friendly, knowledgeable and eager to help. With no other department store in the area, this particular store is a very good option when needed.
February 2026
Great service, great brands, always satisfied when we visit. Highly recommend
February 2026
Although so many macys are closing in other parts of the country This Macy's is still pretty nice and it's our go to place for bed linen! The clerk was amazing having work there for maybe 30 or 40 years and knew the dimensions of every bed type and good explain what linen was needed! She was very impressive!
