“I contacted Mail Bag with a DHL enquiry they couldn’t fulfill, but they went out of their way to help by recommending another postal service in the area. Their communication was prompt and clear, and they were genuinely friendly and helpful throughout. Great customer service—thanks again!”
“In 10 years of this being our primary office, agents have ALWAYS been helpful, always friendly and it's amazing how they maintain their professionalism when dealing with difficult customers. Agents come and go over the years, and we have yet to have less than consistent service.”
“Really fast and helpful service fernando was the one who helped me bring in my packages they were heavy! Will come back and recommend this place to family and friends. Nice and clean place as-well.”
“This is definitely a busy location, but the team does a great job staying helpful and attentive once it’s your turn.
I was here last week doing my usual returns and accidentally left my wallet behind. One of the staff members went above and beyond by tracking down my phone number through an email I had sent with a label to print as my e-mail signature has my phone number and they had reached out to me.
I was extremely grateful—they truly went the extra mile to make sure I got my wallet back. That level of customer service is rare these days. Highly recommend this location!”
“This is the best mailbox store I’ve ever been to. The owner Doesn’t see it as a job but puts himself into being service. It is so rare to see this anywhere these days and he really stands out The Best experience I have had in years. I live in high Desert and I would drive down here again for any of my mailing needs.”