Ozzie’s Automotive Inc. is a trusted family-owned auto repair shop located in Palm Desert, CA. Known for its honest and professional service, the shop is staffed by ASE-certified technicians who use the latest automotive technology to handle all major and minor repairs for both foreign and domestic vehicles. Customers consistently praise the shop for its high-quality work, friendliness, and integrity. Many reviews highlight the shop’s quick and thorough diagnostic services. For instance, when a customer’s AC was blowing hot, Ozzie’s performed a full diagnostic and provided a detailed report that could be sent to another shop, demonstrating their honesty and helpfulness. The team also successfully replaced a damaged oil filter after a previous shop’s mishandling, showcasing their skill and customer-first attitude. Ozzie’s Automotive has proven to be reliable even in urgent situations. When a customer’s transmission failed while traveling, the staff was proactive and went above and beyond—driving two hours to get the right part when it was unavailable, and completing repairs on time. Similarly, they showed integrity by identifying a water pump issue, checking warranty coverage, and helping the customer avoid costly repairs by coordinating with a GMC dealership, which resulted in a free fix. Travelers and local customers alike feel welcomed and well cared for. The shop’s professionalism, respect, and extra effort—such as providing updates and small gestures like buying a drink—set it apart. Overall, Ozzie’s Automotive is highly recommended for quality, honest, and friendly auto repair service.
My 2016 promaster Dodge Van 3500 needed a new battery... They took care of it... Did a great job ..
March 2025
Excellent work at a fair price. And, it would be hard to find better customer service anywhere.
December 2024
Extremely Helpful, Knowledgeable, Professional, Thorough and Safety conscious! Can't say enough Great things about their team. Genero was all the above, also their technicians. DO NOT GO TO G.
