PetSmart is a spacious, clean, and well-stocked store with an excellent and varied selection for many types of pets. The staff are cordial, helpful, and seem to care about the animals, engaging thoughtfully with customers. The store stands behind its products, with satisfactory exchanges and immediate refunds noted. While some specific items may not be available, the overall selection is good. Customers report being extremely satisfied with services like grooming, noting the staff are a delight for their pets. It is always good to shop there for sale bargains.
So very superior to Petco and others They were patient followed through with extra effort to make sure I got what I needed
June 2024
I'm satisfied with my exchange. I bought the wrong thing and I was refunded immediately. And I am so grateful that this is the kind of store and they stand behind their products.
June 2024
I use the grooming salon. The groomers are all good and kind to my pet.