Spectrum Store: Your One-Stop-Shop for Broadband, Mobile, and Cable TV Services Spectrum Store, located at 73170 Dinah Shore Drive, is the go-to destination for comprehensive communication services in the area. Offering a wide range of products and solutions, the store caters to both residential and business customers, providing reliable Internet, mobile, and cable TV services. Customers can visit the Spectrum Store to find the perfect home or business Internet package, experience the latest in live TV streaming with Xumo, and browse the latest mobile devices and accessories from top brands like Apple, Samsung, and Google. The store also allows customers to bring their own devices and switch to Spectrum Mobile, offering convenient bill payment and account management options. While the store's staff is generally described as kind, helpful, and informative, the overall customer experience can be mixed. Some reviews mention long wait times and inefficient processes, with customers expressing frustration at the lack of staff to handle the volume of customers. However, those who do get assistance from the sales team often have a positive experience, praising the staff's knowledge and willingness to address their needs. Overall, Spectrum Store provides a one-stop-shop for a range of communication services, catering to the diverse needs of the local community. Customers are encouraged to visit the store, where they can find the support and solutions they need for their home or business.
Was able to get all of my questions answered, concerns addressed and left as a new Internet/Mobile/TV subscriber. Left Verizon after 23yrs due to their lack of quality customer service. Spectrum Representative Selena Colorado was exceptional! Very pleased with my decision to switch to Spectrum.
March 2022
Great staff! They are attentive and helpful at this office
July 2024
Not enough employees to handle the customers. Online, it tells you to package up your equipment that's being returned . When you get there, they pull everything out of the boxes and tell you they don't recycle them and you end up taking the boxes back home.
