Pet Cremation Center is a business that provides pet cremation services with a focus on compassion and care. Customers have experienced both positive and less favorable moments. Several reviews highlight the caring attitude of Carey, who is described as compassionate, empathetic, and going above and beyond to support pet owners during difficult times. She has been praised for her understanding, clear communication, and willingness to help, including assisting with arrangements and following up afterward. Many appreciate her kindness and the genuine concern she shows for both pets and their owners. However, some reviews mention less positive experiences. One customer felt rushed during the process and sensed that the staff was not very welcoming or caring, especially when saying goodbye to their pet. Another reviewer noted that the staff member present was not very compassionate and treated the pet’s remains insensitively, though they still received their pet’s ashes within the promised timeframe. There was also an incident where a staff member suggested placing the pet on the cart with a blanket, which upset the owner, but overall, the business was still able to deliver the remains on time. Despite these mixed reviews, many clients commend the business for its quick response, willingness to make special arrangements, and the heartfelt care provided by Carey. The business is seen as a helpful option for pet owners in need of cremation services, especially when handled by caring staff like Carey. Overall, Pet Cremation Center is recognized as a place that strives to treat pets and their owners with dignity and compassion during their time of loss.
The two people running this place were courteous, respectful and patient as we said our last goodbyes to our beloved (and goofy) dog, Sam. The cremation was quicker than the two weeks we were advised. Picking up Sam's ashes was quick and very professional. We highly recommend using them.
November 2025
Jonathan was the Angel I needed in my time of sorrow. Words can not express the gratitude I feel for the wonderful kindness that I experienced. I highly recommend their services.
September 2025
This place was incredible… the customer service that they provided in a time where I was just not in a place to function was incredible.. They made me feel so comfortable about letting my baby go.. five stars 1000 times.
