Staples in Palm Springs serves entrepreneurs, small businesses, remote workers, parents, teachers, and students with printing, shipping, technology, and office supplies. Many customers have enjoyed shopping there for years. The quality of service, however, can vary significantly based on staff availability and attitude. Positive experiences highlight staff who are great, polite, and offer seamless service with a smile. Associates are noted for being very nice, an asset to the team, and providing great customer service skills, such as helping with the store app to find savings. One associate was apologetic and immediately located a misplaced print order, turning a negative experience around. Unfortunately, negative experiences are also reported. Customers have encountered staff who are not at all pleasant and who do not care to help at all. Instances include being told to use self-service printers without assistance and staff being shabbily dressed. There are reports of stores seeming understaffed, with only two staff members present, leading to frustration when customers are unable to complete their transactions and leave very upset. This inconsistency means that while some visits are excellent, others can be deeply disappointing due to unhelpful employees.
store is always very clean and well stocked. Employees are helpful.
June 2024
I always find what I need at Staples. I am a Realtor so I never know what I'm going to need. They are always friendly and try to figure out what I need. That's nice!
June 2024
It staples it's office supplies that what can I tell you
