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February 2024 by Don Sylvia
I have enjoyed shopping at Staples since I was first introduced to them in the mid-nineties when I oversaw the purchasing of office supplies in my management position at a Los Angeles based hospital.
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January 2024 by Gary Johnson
The on-line ordering and then subsequent pick up at my local Staples was VERY cumbersome and costly. The Staples web site led me to order and then pick up at the local Staples the wrong ink cartridge for my Canon printer. When I returned to the local Staples to return and correct this, I was told that "since the order was placed on line, it had to be returned by UPS and the local Staples could not accept it. That return process took just to get the UPS label to send it back took 4 days.That delay, plus the 4 miles I drove to the local Staples all in vane, was costly in time, and gas money. NEVER AGAIN WILL I ORDER FROM STAPLES. AMAZON IS THE WAY TO GO AND GET IT THE NEXT DAY ITHE PRIME FREE SHIPPING.
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January 2024 by Jayy P
I came on December 21 to pick up a print order and the person at the counter didn't care to help me at all she just told me to use the self service printers and when I was unable to use it. She told me that it's because the document I sent over had expired. I even tried to show them the email and they didn’t even bother to look.I left without my document and left very upset because the employees did not care to help me at all. I was so upset that I left a one star review.Edited on 12/22/23I came in on December 22 and was greeted immediately by Jasmin/Jazmin and she located my documents right away, they were at the counter not the self service like they had told me yesterday. She was very great and had a smile on her face the whole time. Was also apologetic for what happened yesterday. Because of the employee that I spoke to on December 21, I ended up paying for two copies of my document when I only needed one. I did not care much that I paid for both because of how great Jazmin/Jasmin was. Thank you so much.
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December 2023 by Jamilyn P.
I came on December 21 to pick up a print order and the person at the counter didn't care to help me at all she just told me to use the self service printers and when I was unable to use it. She told me that it's because the document I sent over had expired. I came in on December 22 and was greeted immediately by Jasmin/Jazmin and she located my documents right away, they were at the counter not the self service like they had told me yesterday. She was very great and had a smile on her face the whole time.
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December 2023 by Tom Elefson
I few days ago I went to the Palm Springs, Ca. STAPLES store to purchase a few items.I easily found what I needed and went to the check-out location.I was quickly greeted by an associate by the name of Bryon.He was helping another customer at the time, yet he took the time to let me know that he’ll be right with.I’m not a fussy customer, but Bryon’s greeting was very nice.Another associate finished up with the customer he was helping, and quickly offered to ring me up.His name was Gabriel.Right out of the gate, after seeing what I was buying, he politely asked me I had the STAPLE’S app, because these items are on sale.I did have the app on my phone…..but being the tech genius that I’m not, I started to fumble with my phone.Now this is when the cool stuff happened.Gabriel politely asked for my phone, which I gave to him.He quickly found my app, signed me in, found the coupons that I needed….all the while talking me through the process.I was a seamless transaction and great being helped by Bryon & Gabriel.Two associates that are truly an asset to STAPLES team.Oh….I almost forgot…..with Gabriel’s great customer service skills……he saved me almost 50% off my purchase.
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November 2023 by Arelly Jimenez
Very uncomfortable place. The moment I walked in with my boyfriend I felt judged. Not able to shop comfortably at all. They called a person to the back to “fix” supply’s that were already fixed.
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October 2023 by Jose Luis Fuentes
Great place to assemble documents, print, copy and purchase material if you are out of town and in town for trial in Palm Spring Superior Court.
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October 2023 by Lori Halleck
Staples in Palm Springs is always easy to find what you are looking for. Staff is always friendly, helpful and knowledgeable. It's a please to shop in that store.
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September 2023 by Jim Berry
I have been very satisfied with the products and services provided by our local Staples store. It's easy to find the products I need to run my little graphic arts business. And when I occasionally need assistance, it is niclely given. I feel very "at home" there and go there frequently for a variety of products.
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September 2023 by Deborah Sundes
It was great to get what I needed from someone who knew what she was doing and cared.
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September 2023 by erni palaci
Two of the staffs were rude to me. A guy in a pony tail gave me attitude because i ask where specifically was a charger cable located. He show me where it was but in a very un politely manner. And, while I was trying to pay, a checker in a pink hair, spoke to fast, I didn’t know she was asking for a last four digits number. And so she reply to in a un professional voice,“ okay, take your card out!! ,” I felt humiliated like If I was a kid. She shud had slow down a bit and maybe we could had better communication with out miss understanding.
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August 2023 by A B
Store had good inventory available to choose from. Store was clean and well organized.
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August 2023 by rudysanfran
Always have what I'm looking for and if not, they offer free next day on most items.
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July 2023 by Gary Powers
Staples makes it easy for me to download a project from my couch, tell them exactly what I want, then pick it up the next day. Almost always better than what I expected. Very happy from start to finish! Thank you.
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July 2023 by Gabriel Carrillo
Amazing customer service. The Print and Marketing team are next level. I am seriously impressed with the way this team provides customer service. A few months ago, I visited the Coachella area and I required a poster board menu to be printed as fast as possible. I will admit that this Staples was not the first store I called, however this was the only store in the desert that actually felt like they wanted my business. The Production Supervisor, Sherry, was incredibly kind and understanding over the phone. Although her store was out of the way from my event, I allowed her to assist me with my printing needs. Not only did she provide me with exactly what I needed, she did it as faster than expected and was such a joy to interact with her in person. Staples, please recognize Sherry for the amazing work that she does!
