About Holiday Inn Palmdale-Lancaster, an IHG Hotel
The Holiday Inn Palmdale-Lancaster, an IHG Hotel, is a clean and comfortable place with friendly staff who provide excellent service. Guests often mention the helpfulness and cheerful attitude of employees like Shawn, Kayla, and Carlos, who go out of their way to ensure a positive experience. Shawn is praised for her kindness and exceptional customer service, always smiling and attentive to guests’ needs. Kayla consistently offers a warm welcome, making check-ins smooth and pleasant, and even assists with late-night requests such as printing documents. Carlos maintains the cleanliness of the restrooms, contributing to the overall neatness of the hotel. Guests appreciate the well-maintained rooms and the welcoming atmosphere, especially during events or business trips. The hotel stands out compared to nearby options, with many guests noting it is more accommodating and friendly than other local hotels. However, some minor issues like the broken air conditioning in the fitness area and the lack of water or towels there have been mentioned. Overall, the hotel offers a positive experience with clean rooms, friendly staff, and good value.
Great value for the price, especially if location isn’t a priority for you. The hotel was clean, comfortable, and cozy, and the staff was polite and friendly. Everything was well maintained and I had a pleasant stay. For what you pay, it’s an excellent option.
August 2026
I love to spend the weekend here with my love everything it's amazing, love it..
July 2026
TV works intermittently. Not always someone at front desk. Breakfast is confusing. Hallways stink.
