PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the knowledgeable staff, who provide helpful advice and assistance for pet care needs. For instance, one customer received excellent guidance while setting up a fish tank, with staff members providing tips on fish selection and care. Grooming services also receive high praise, as one customer was thrilled with the bath and haircut for their corgi, which made it easier to enjoy quality time without excess fur. Customer service at PetSmart stands out, with employees like Jose receiving accolades for their kindness and willingness to assist. Reviews highlight how staff members go above and beyond, ensuring a positive shopping experience. The store’s return process is smooth, with friendly cashiers like Daniella making customers feel welcomed and appreciated. Additionally, PetSmart supports pet adoption, with staff ready to help new pet owners find necessary supplies and answer questions. With online shopping and quick local pickup options, PetSmart continues to be a go-to destination for pet lovers.
The young lady who helped me with the fish selection was VERY informative (I had managed a pet shop years ago) and an expert in catching fish! Always a delight when searching for new inhabitants in my aquariums.
June 2024
I’m so happy with the bath and haircut we received today. My little corgie looks great, and I can hold her and love on her without a ton of fur flying everywhere. Thank you Jaqueline J!!!!
April 2024
Joselyn at Petsmart on 47th street in Palmdale did amazing on grooming our boy!!!