“Great variety of fair trade gifts, very reasonably priced. I've seen similar items with less variety at other stores at much higher prices. The staff were all volunteers & super kind & helpful. I found cool gifts for multiple family members of all ages. Thank you United Nations, I'll visit again.”
“I can't believe I never stopped in before! It's a tiny blink-and-you-miss-it storefront, and inside it's packed to the gills with adorable gifts and goodies. I picked up some stationery, but you could also get a little RGB doll or some nifty inventive kitchenware.”
“I am a newbie in buying precious metals. I came in and told them what I wanted to spend. The guy who was there spent time with me and explained what to purchase and why. He was professional and courteous. I am coming back to buy more because of the service I had. Great experience”
10AM - 6PM
111 Stanford Shopping Center, Palo Alto“I walked into Gleim the Jeweler with a bit of an urgent jewelry situation. I had permanent bracelets on, and needed to get a stat MRI (where I couldn't wear any jewelry). Hank J.S. helped me right away, with expertise and kindness in what was a stressful moment for me. I was so pleasantly surprised about their customer service, and Hank gave me the impression that care is very important to their shop. Thank you so much Hank!”
“This is a wonderful jewelry store. The owners do not try to push you to purchase and are very knowledgeable about when different pieces were made. My only issue is not entering the store earlier. This is the best jewelry store I have found in the Bay Area.”
“Beautiful, hand-crafted, unique jewelry! We came in hoping to buy something special, and the staff was really professional. Very patient and respectful of our budget. I ended up buying a pair of earrings and they were even able to customize it for me by adding pearls! Would recommend.”
“Had such an amazing time with our client advisor Andrew! He was patient and knowledgeable about the brand and gave us different options to try on during our visit between jewelry and watches. We knew what we wanted and with some liquid courage and Andrew's amazing service we got the pieces we were eyeing. Thank you Andrew and PA Cartier!”
“Dearest Brighton and Tally Sergina,I want to express my heartfelt thanks to Tally Sergina for the highest quality service that I have ever experienced.Being in customer service or 45 years I can seriously say I have never ever meet a more professional, caring, honest, smart, extremely knowledgable, hard working, multitasking and customer service manager as “Tally Sergina”! She never stopped asking me questions and showing me products to suite my needs. Tally was never pushy and on point for a successful sale and experience. Tally is one of the best and exceptional sales managers I have ever had the pleasure to meet in my life! More Tally's for Brighton Please! Thank you whole heartily Brighton!Sincerely,Yvette ThomaSan Bruno, CA”
“Grace Davis provided some of the best customer service I've experienced in the last 5 years in any industry. Her attention to detail, quick response times and knowledge provided were huge reasons in why I ended up buying from Brilliant Earth as a whole. Recommend working with her hands down.There are some confusing parts about the process though: multiple different sales reps throughout the process (and not always at the same location, I live in DC), you only ever get directed to their call center rather than location specific.”
“My fiance bought me Chanel for my birthday this year. Although we've been together for 13 years he still seems to impress me. I went into the store to exchange my gift for another pair although the one he got me was beautiful, I had my eyes on something else. The girl that was helping us was very helpful. They had a lot of selections of purses and sunglasses. You do have to stand in line as they open the Rope for you to get in and out they don't let too many people in at once. Everyone there was very welcoming and they made our shopping experience nice.”
“I am so happy this location exists. I've sold many items through FASHIONPHILE at this specific location and it's super easy. I simply upload the items I want to sell through the FASHIONPHILE app and accept the quote and simply drop it off at this Palo Alto location. Very friend and helpful staff as well. Love love love this location.”
10AM - 7PM
180 El Camino Real Suite 1070, Palo Alto“I had a really great experience here. the girl helping me was so professional and had a great eye for what necklace combos were most aesthetically pleasing. she helped me pick out the cutest necklaces”
11AM - 7PM
206B Stanford Shopping Center, Palo Alto“Look for MARIEL, the associate of PANDORA STANFORD, who Masters how to become patient with the customer. My Sister passed the capping and I'd like to give her a PANDORA BRACELET as a gift but I ended up walking away empty-handed due to an unexpected price increase. I'm coming back for sure to get those items when they have a promo.”
“My first time getting my necklace cleaned. I was greeted and they were nice enough to accommodate me coming in earlier for my cleaning appointment. The necklace was clean and shiny, and I was in and out within 10 minutes.”
11AM - 6:30PM
180 El Camino Real suite 155, Palo Alto“A month later, I came back with my wife while the kids were at school, hoping to buy an Omega Planet Ocean but came out with an Omega Speedmaster. The price was just too good to pass up. It was a no brainer. Pritom hooked it up as usual. The only downside was that my wife was irritated at me for getting another watch. Had to go to Louis Vuitton as punishment.”
“Hi Miguel, I wanted to shoot you a quick note to express my heartfelt thanks for making my first Rolex experience truly unforgettable. Your dedication and attention to detail made all the difference, and I couldn't be happier with how everything turned out. Here's to many more memorable moments ahead! Cheers.”