The Peloton store provides fantastic and amazing customer service with a nonjudgmental and supportive atmosphere. The team, including helpful and knowledgeable staff, is always nice, friendly, and patient. They offer wonderful and positive experiences, treating customers with respect and professionalism while celebrating milestones with enthusiasm. Staff members go out of their way to provide personalized help and guidance, solving technical problems and assisting with product questions even without a sale. They are understanding and never pushy about purchases. Customers describe feeling valued, special, joyful, and satisfied. The products, like the treadmill and Bike+, receive high praise for feeling great and being like running on a cloud. The store itself is a cool place with an amazing and wonderful approach, making it highly recommended for anyone interested in fitness equipment.
Gabe and the team did a fantastic job w selling us our new Peloton treadmill. We couldn’t be happier w it. It’s like running on a cloud!!! I use it nearly every day!
February 2025
Blown away by the customer service from the moment we stepped in! Great to be apart of the peloton family! Thanks Gabe!
August 2024
Cool place! We met Camila here and she’s very helpful with all machines and different programs! We rent a bike+ eventually, and it’s feels great! 🥳
