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11AM - 7PM
525 Alma St, Palo Alto
Sporting Goods
“I popped by to do a late return and not only were the staff accommodating (purchased in Dec 2025!), she was really warm and friendly too.
Sorry I didn’t catch her name but she was a fairly tall Asian lady.
Patagonia always delivers great customer service!”
“We had exceptional assistance with some items we wanted to change (for smaller sizes) after receiving them as gifts. They had good suggestions if they did not have the exact item in stock.”
“This place is awesome! I bought a few items here and am going to contine shopping. Thank you Natalia for helping me find shorts and shirts. I was in a rush and she handled things efficiently. She super friendly too. Thank you”
“All the staff are great and always so helpful and friendly. Even if I live 30 minutes away and can get to a tennis store nearby in 7 minutes, this store is worth the added travel time. I won't go anywhere else.”
“? Visited Victoria's Secret and had an amazing experience! The staff were incredibly friendly and helpful, making my shopping trip enjoyable. The Bombshell perfume is an absolute gem - the scent is captivating and long-lasting. The clothing collection is stylish and comfortable. Overall, a fantastic store with top-notch products and a welcoming atmosphere! ?️?”
“Gavin was so helpful getting my bike tuned up! I’m new to road bikes and he gave me a lot of helpful tips and ride recommendations for the area - highly recommend! Thanks again!”
“Great products and even better service.
I want to give a special shout-out to the Korean staff member who helped me pick out a gift for my boyfriend. He was incredibly professional—tried on the clothes himself to help me visualize the fit.
He was honest and helpful, recommending styles based on my local weather and even showing me online-exclusive options. Although he suggested I order a color I liked online, I decided to buy two jackets in-store to show my appreciation for his hard work. Highly recommend this location if you want expert advice and a no-pressure shopping environment!”
“I came in for hemming today and had a wonderful experience. The associate who helped me, I believe her name was Amelia, was incredibly kind, patient, and professional. She made the whole process smooth and pleasant. I really appreciated her help and wanted to recognize her excellent service.”
Sporting Goods
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Sporting Goods
“Sadly, I didn't get any photos inside the store, but we received *amazing* service and ended up purchasing several pairs of shoes for the whole family!
The staff was incredibly helpful, patient, and informative. Alex, in particular, asked a lot of questions about how often we hike and knew a lot of detailed specifications that helped my info-hungry husband make a decision.
Thank you to the staff member who showed me the other color options for the new Jasper MJ and spent extra time with me going over all the cute women's footwear. We've been a KEEN family for a long time, so it was a treat to visit the Garage 🤗”