Picked up my long-awaited Prius Prime this week and was given an orientation presentation by Sadaf. She Thoroughly went over all aspects of the vehicle and continues to give information if needed. Appreciate the time and knowledge available from the excellent Toyota Palo Alto staff.
November 2023
Terrible service. They charge just for look at the problem before fixing it.
October 2023
Incompetent Toyota processes are incapable of delivering the second key for a car that was purchased 10 months ago.Scheduled an appointment to pick up the second key and no key was available.Morning was wasted.Would not recommend.Octavio from the service department was very pleasant and did try his best to help.
Our Toyota Service & Parts Center is committed to excellence in everything that we do, from Toyota Service & Repair, Toyota Parts and Toyota Rental Car services.
Our Toyota-trained professionals have years of real-world experience on internal combustion, hybrid & electric Toyotas performing anything from fast routine oil change to major engine repair or battery replacement.
Our Toyota Parts Center has a wide selection of Genuine Toyota Parts & Accessories made specifically with your Toyota in mind and offers online store to shop & buy Toyota Parts & Accessories. With the help of our Toyota Parts Experts, you'll have no trouble figuring out exactly what to get for your Toyota.
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