“I had a great experience with Swati and Ashmita during my wedding outfit shopping process. I found an outfit I really loved and it was tailored really well. Swati and Ashmita helped me all the way up to the week before my wedding to ensure everything would look great for the baraat, ceremony, and until I changed into my reception tux. I highly recommend them!”
“I accompanied a friend to Nordstrom in the Stanford Shopping Center and found two pairs of ankle high boots in the shoe department that met my requirements. And both were on sale. Lucy, the sales representative, provided welcome assistance in finding them after I nearly lost hope having looked initially at higher priced pairs. She was personable, knowledgeable and a delight to deal with.”
“Beautiful collection for every kind of event. From casual everyday to beautiful cocktail dresses. And the work is all hand done and just exquisite! Definitely worth going to.”
“We had exceptional assistance with some items we wanted to change (for smaller sizes) after receiving them as gifts. They had good suggestions if they did not have the exact item in stock.”
“This place is one of my favorite places to consign the ladies and guys are knowledgeable and Veronica is an excellent manager. I had an item that I forgot to pick up then it was donated by them, I just asked and she wrote me a check for what I would be getting for my Loro piana pouch thanks again!!!”
“I ordered a bag Friday afternoon and it arrived Monday morning! And I live in a “slow post code.” And it was USPS not UPS.
What kind of sorcery?
Fantastic customer service and SPEEDY delivery.”
“My go to store. Really like their bold and colorful style, making the pieces feeling unique and less bland. Size fits well (xs or s) and price is pretty reasonable especially when they go on sale.”
“This Tommy Bahama is very nice at the Stanford Mall. Love going here to look and buy new clothes! The staff here is very, very nice even helping me remember that I had a $50 off coupon I’d totally forgotten about! Five stars all the way!!”
“This place is awesome! I bought a few items here and am going to contine shopping. Thank you Natalia for helping me find shorts and shirts. I was in a rush and she handled things efficiently. She super friendly too. Thank you”
“Fantastic teachers who make such an effort to connect with each client. Amazing full-body workout. I’ve never had a more challenging workout that’s actually safe for my body and builds muscle and tone. Lots of cardio options too!”
“The store is lovely and the owner as sweet as can be. She is helpful and incredibly kind and knowledgeable. She is also very honest when it comes to helping you pick what’s right for you. Her items are high quality Italian linen that are heirloom quality. She also has semi precious jewelry that are very sweet - they are one of the kind. Don’t miss this little gem - definitely worth the time.”
“went here today for a quest to find a cute tote that i could fit my laptop in. they ladies in here were very helpful and did brought out all the colors and bags out that i wanted to try out.
I ended with the classic system tote. FYI, the 13 inch tote CAN fit a macbook 16 pro without the laptop sleeve in case were wondering and like the smaller size.”
“I was there today to exchange two jackets I bought online. Samantha was great and knowledgeable. I thought she was the manager for the kind of service she gave me. She was smiling and energetic, and processed my transaction promptly. The store was clean and well-maintained as well. There was also a greeting as soon as I stepped inside the store.”
“Went shopping yesterday, the store looked so nice, clean and very easy to shop from but the best part was when I went to the second floor women section this lady name Janice came and ask me how she can help me. She is so pleasent, polite, professional and helpful. I truly appreciate Janice Smith for making me feel welcome and making my shopping experience joyful and fun!!”
“Outstanding service with the best in fine Italian style. Alterations are also very well done. My girlfriend and I outfit ourselves for our European trips here and we love it.”
“This is a great boutique offering a variety of styles from casual to evening wear. The service is excellent and their knowledge of their inventory makes shopping a breeze. Their willingness to help and pull together outfits is a huge confidence booster.
Looking for one to many items to add to your closet? Leaf and Petal is a must visit.”
“1000% The best hidden gem clothing store in Palo Alto. I was getting clothes for my grandmother and I stopped by this interesting store. I went inside and noticed the amazing jewelry and sacred Tibetan crystals being sold for 10$ a pound. The ambiance was amazing and you can smell the incense rushing through your nostrils. If you go deeper into the store, you can find handmade colorful shirts and pillows. They are so cute and fluffy and they cost so little! The store is very humble, and the owner is playing Himalayan music on the speakers at low volume. 10/10 recommend for people visiting Palo Alto.”
“Several weeks ago,I had a very positive experience when shopping at the Palo Alto location. I had a very large return, and the manager Daisy, was very pleasant and efficient. I will share my experiences with others, and encourage them to visit this store.
Linda B.”
“? Visited Victoria's Secret and had an amazing experience! The staff were incredibly friendly and helpful, making my shopping trip enjoyable. The Bombshell perfume is an absolute gem - the scent is captivating and long-lasting. The clothing collection is stylish and comfortable. Overall, a fantastic store with top-notch products and a welcoming atmosphere! ?️?”
“After having a less than mediocre time at a Chicago location I was hesitant to try again at the Palo Alto location but WHAT A DIFFERENCE. The Palo Alto location team collectively deserves an award for customer service - what a lovely experience from start to finish. They were so kind, found me a perfect assortment of denim and were just all around great to shop with.”
“Today, I returned a garment that was too small, and the employee helping me out (ponytail and beard, unfortunately I didn’t catch his name) was exceptionally helpful. He exchanged the item at the original purchase price even though the price had gone up over the past few weeks. He also accepted the return of the unworn item even though one of the paper clips was missing. Overall, it was a very positive experience with truly outstanding customer service. I love this store.”
“I was having a hard time deciding between two different pairs of jeans and Lauren was SO helpful and kind. I left feeling like I made the right choice, and as someone indecisive, that’s a high compliment! Thank you, Lauren!”
“Fjällräven Palo Alto is a wonderful store! Very nice, clean, and well organized. The staff is extremely friendly, helpful, and knowledgeable, and they really take the time to help you find what you need. Such a pleasant shopping experience overall. Highly recommend coming here! Thanks!”
“The people who work here are really kind and helpful . The clothes are all sustainable and beautiful . I love the simplicity of the designs and the natural fabrics . It's great to find clothes that don't have prints on them . The store is clean and bright .”
“WOW!!! JUST WOW! This store is a must see. I have been shopping at Margaret O'Leary for over 20 years. I used to go to the one in Burlingame but lately have been to the one in Town and Country. Gabby was Amazing- helpful, kind, fun and not pushy at all!! We got incredible boots and a skirt but wanted so much more. Much better quality and style than most of the stores around this plaza. I am most impressed because this hop has ALWAYS been this way. Great, lasting and different in the best ways!!!!!! It is easy to miss this store - DO NOT MISS IT.”
“I had a wonderful experience at Urban Outfitters today. I came twice but the overall experience was so good.
A staff member named Melina (I hope I spelled her name correctly) was incredibly helpful, friendly, and kind. She patiently helped me resolve an issue and made the entire experience smooth and pleasant.
Because of her help, this location is definitely one I would prioritize coming back to. She truly made me want to shop at this Urban Outfitters more. Thank you so much!”
“The only linen-exclusive shop I could think of in the peninsula which makes it special as linen has highest frequency for human skin.
The “downside” is that
~it’s not elastic (the irony) which gives some body types a bit room,
~it’s on the pricier side still.”