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“Went to get my phone activated, the first guy didn't do anything to help, he was worthless, then I went back a couple of days later agitated and a young man by the name of Marvin kindly helped me and took care of everything. Marvin is very professional and very knowledgeable, and he was kind enough to listen to my concerns.”
“Representative Ben was very professional, friendly, kind and helpful. I had an issue with my order. I spoke with him over the phone and he ensured me that he'll be able to assist me if I came to the store. Ben was able to assist with no problems. Thankful to him for stress-free visit.”
“A big thank you to CATHERINE (employee M.E) and ASHLEY (assistant manager) for the EXCELLENT SERVICE THEY PROVIDED ME, they took the time to help me solve a problem that I had been dealing with for several months with TMOBIL. I recommend this branch 100%, THE STAFF IS ATTENTIVE AND THEY OFFER YOU EXCELLENT CUSTOMER SERVICE”
“Dion really saved the day. I was without internet and the first person said I couldn’t get a technician out for 3 days. I scheduled the appointment anyways and then got a call from Dion about 15 min after hanging up. He was able to fix it over the phone within a few minutes. I’m so thankful I didn’t have to miss out on work.”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“The best T-Mobile store in the San Fernando Valley in Los-Angeles nice guy try to help and very very polite. Suggest 100% if you have any questions to T-Mobile or any process of a new product from T-Mobile go to the store they are amazing guys there.”
“This Review for Eduard. I came to the store just take a look what new promotions is going. Ed explained me all promotions and I decided to purchased Samsung Watch. He connect with my phone it's takes like 20 mins. Fast and knowledgeable mobile expert.
I will back for Home Internet as well. Thanks a lot.”
“I came to the store to explain to me about my account and she helped me a lot. She is an excellent worker, very trained and smiling, her attitude, blessings, thank you ?”
“Vlad has helped our company for years with IT, security systems, and just about any other electronic issue we could not figure out. He has been a big help and the service is great. I would recommend SugarByte to any business.”
“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”
“Juan helped me with my upgrade! He had an amazing attitude very helpful with everything help me transfer all my information from my old phone to my new one ????????????”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“After hours of frustration and bad information with T Mobile on line customer service, I called this store when it opened. I was kindly greeted by Valentin and was assured he could help me. He DID! He was patient, didn't want to over promise but gave me a feeling of confidence that all could be handled with ease and finality. Very pleased with my customer service from Valentin.”
“Suren was very helpful friendly really tried hard to help me and never stop until issue was solved ....a great problem solver...a great asset to company esp at mission hills store. Great job bravo”
“The manager Daniel went far and above for me very professional i love this location at sunset and gower and the rest of the staff arianna and trinity are great also I want to mention Omar the manager he went far and above to solve my issuses and last but not least Franklin who sold me my latest phone thanks to the crew at the Sunset and Gower location”
“Adriana was wonderful and very personable to work with, her sales pitch was amazing, as someone that was working for a rival phone company it was refreshing to know theirs someone out their that actually cares about customer service and being personable. she helped me sign up to a new 4 line plan and did it with ease. i recommend if your looking for a phone ask for Adriana she was amazing and easy to work with.”
“Jenny? and Julio ( Mr last month ) ?
They were absolutely ? helpful . First time at this T-mobile , I truly recommend them
Fast, helpful, understanding, answered all our Questions! 10/10 for Both !!!!”
“Excellent service I bought 3 phones I love the selection,,, Eddy helped me with everything I needed with my phones. The boost mobile lines are a great savings. Eddy helped me with what's needed into my phones.”
“I can’t be happier than this ,Susana Lopez is my go to for any issues or questions that I have, I follow her any stores that she goes, I am her customer for life, I stayed with T-Mobile for a long time just because of her great customer service,very responsive and super professional and patient.T-mobile should be proud to have her in it’s company. I will send all my friends and family to her?”
“(Translated by Google) Sounds good to me. Simply and simply that there is a lady who is very rude. It's not nice at all.(Original)Me parece muy bien. Simple y sencillamente que hay una señorita que es muy grosera. No es nada amable.”
“This place is great if you Get your customer service from Rick V. He is an expert who also excels in customer service. He fixed a problem that Samsung Corp created for me.”
“During my recent visit to this Spectrum store, I had a good experience with one of their employees named Anthony. He helped me with switching my devices over from Verizon to spectrum.I thought it was going to be a big headache but he made it easy. He was highly knowledgeable and answered all of my questions. The customer service at this location is excellent.”
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“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”