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“Even though I always fall into buying a new phone, somehow, this carrier is very responsive. And customer service representative generally resolved my problems.I would go with them”
“Had a T1 circuit far longer than we should have ($279/mo overpay for 1.5mbps). They insist we return the ancient T1 router or they will charge us $850 for something that is $50 or less on ebay. No one even uses T1 anymore. Pure greed policy and not reasonable at all. I wrote in about this before they charged me and they never bothered to reply. Update: Rep called me and erased fees. So they get upgraded to 4 stars for having some people that care. They blamed automated procedures and software which sounds reasonable. Wanted to know email that didn't respond to look into fixing this problem in future. Happy with end result.”
“The staff was very helpful when I needed to upgrade my cell phone and add an additional line. Juan walked me through set up and was helpful in making sure I was completely satisfied.”
“The store is nice and clean and the customer service matches the energy! :) my day was made today with the helpfulness of Ana! She really went above and beyond to help me and my family out today! You can tell she really cares to help people and puts them at top priority! So thank you guys so much for all the help today! 5 Stars for sure!”
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“This morning I visited Boost Mobile and Itzel was absolutely amazing! She was so nice, patient, and really helpful throughout the whole process. She took her time to explain everything clearly and made sure I left with exactly what I needed. Excellent customer service — thank you, Itzel! Highly recommend her to anyone visiting this location.”