“I went in with anxiety expecting the worst after reading these reviews. My Experience was Not anything like the other reviews. Johnathan was awesome and very patient getting my service request submitted and approved quickly. Daniel the Pep Boys tech was also amazing doing all he could to get me serviced and back on the road asap. Y'all need to remember that in customer service we have a job to do too and sometimes we have to match your energy in order to get the job done right. Come in humble and ready to work with them and not cause issues and I'm sure your experience will be the same.Be Blessed”
“I went in with anxiety expecting the worst after reading these reviews. My Experience was Not anything like the other reviews. Johnathan was awesome and very patient getting my service request submitted and approved quickly. Daniel the Pep Boys tech was also amazing doing all he could to get me serviced and back on the road asap. Y'all need to remember that in customer service we have a job to do too and sometimes we have to match your energy in order to get the job done right. Come in humble and ready to work with them and not cause issues and I'm sure your experience will be the same.Be Blessed”