“Brown bolt is a good place to find bolts you can't get from ace or home depot need a specialty bolt they got you covered only downside there a 20 dollar min purchase.”
“Great deals but they don't always have what you need. Water barrels are a really great deal. All kinds of tools bolts screws. Garden supplies pipes. Some regular supplies some surprises. A mix of things all a great deal.”
“An amazing resource for plywood, hardwoods, and all of the hinges and drawer slides you could think of! I love this location and everyone that works here is super helpful and awesome! Huge fan! They will always get my business”
“Courteous and nice staff. I buy motor oil and transmission fluid by the case. Good price here and various brands to be chosen from. Well equipped store for all hardware needs”
“I'm so sorry for this... I'm not one to be posting reviews But, this time I honestly don't know what happened. I came into the store asking for help on some sale items and Cashier Bianca H. was extremely rude, unprofessional, and had very low attitude. I come into this store ALL the time ( in fact, I was there that morning), and never once I've had to encounter this type of behavior. I was called weird, rude, and said I was yapping!. To the point where cashier Lizeth had to help me out (because Bianca, asked Lizeth to finish up the order). This is a day before Thanksgiving. I don't know if Bianca was just ready to bounce off work to start her holiday weekend or just too lazy to do her job. It's not my fault sale items don't have an easy scanning barcode to punch in the items into the system. I understand, I'm not the person who's on the account, or is authorized to put in an order. I simply wanted a list of the items so I could then transfer over to our sales rep to put in the order for us and THEN later pick up. I understand store policies and all that, I get it. That's why I was NOT going to place an order!. I'm a calm understanding person, there was no need for this type of childish behavior. Ofcourse! my tone and attitude will reciprocate the same way back to you, why? because excuse me, but who are you! to speak to me that way? I was doing good. I don't know what else to say other than ''Do better Bianca''. Many thank yous! to the Store Manager, Lizeth, and the guy who helped carry out my items to the truck. Happy thanksgiving all! One star for Bianca, Five Stars to White Cap!”
“I think these folks are trying to do what is being squashed by so many bigger businesses... Because they are actually competitive and help me straighten out my own install hiccups! Can we get more fair biz like this please? Thanks.”
“Wow! My neighborhood store for 12 years, he has everything!! Ask him what you want or need and help will come right up, the prices are very convenient and the quality is great ???”
“This place has just about everything you need! Screws, nuts, bolts etc! This place is also my go to spot when it comes to kitchen hardware. They have a huge selection on knobs and pulls and the hardware to build your kitchen cabinets!”
“I just left the Home Depot. I was there to exchange my beloved Husky tools that broke on me. At the customer service desk, I got a little bit of hard time about the receipt for a lifetime warrantied tool however this worker Dave showed up and save the day with the even exchange. I was told to go to isle 21 to grab my tool and go back to the customer service desk. After several walk between the isles I decided to ask for help from the workers around but I was told it was out of stock without even them even looking. When I gave up and walking to exit, I seen this dude Dave and told him what happened. He decided to check the isles and found the item that I was eagerly want to exchange. BE LIKE DAVE.”
“Ana to the rescue! I wanted to let everyone know how Ana went above and beyond to ensure we had an incredible experience. From the moment I walked in she stepped up and took charge, checking my order, snapping a photo, and calling the team to make sure we got it sorted. But that didn’t stop there — she went and got the item , made sure the unit was good shape before we bought it, and then had a member of her team help us load the truck. Ana attention to detail and care made a stressful day feel easy, and I’m so grateful that she went the extra mile. You’re exactly the kind of person that makes a huge difference. Thanks again for all your help hard work and dedication. Excellent customer service!”
“Purchased a Husky rolling tool cabinet today. These are hard to find right now as the Christmas trees and decorations are taking up their usual space in store. I located the cabinet in Paramount, drove over and talked to Cecilia in Customer Service. She promptly found the cabinet in the garden area and got a driver to get it off the rack. I thought this whole process would take several hours. I was in and out in less than 20 minutes. CECILIA is AMAZING....Thank you sooooo much!!”
“Came in today to get some stuff to fix a roof , Javi was so kind and helpful. I had very minimal idea of what I needed just came with a list from my contractor and he was so knowledgeable and helped me find everything so qucikly ! Thank you for being so on it. He was literally helping so many people back to back, could tell he loves what he does !”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.