Around the Cycle is a bike shop known for its laid-back culture and accessibility. Many customers appreciate the knowledgeable staff and reasonable prices for bike services. The shop has transitioned to an appointment-only system for servicing, encouraging customers to book online before visiting. New mountain bikers have praised the assistance they received when purchasing bikes. One customer highlighted a positive interaction with a staff member who took time to answer questions and help find the right bike, resulting in a satisfying purchase experience. The shop's commitment to customer service is evident, as seen in their prompt response to issues with bike parts and their willingness to ensure customer satisfaction. The shop has also provided excellent care for older bikes, with customers noting the staff's expertise in servicing. While some reviews mentioned the inconvenience of not accepting walk-ins, the overall sentiment is that Around the Cycle is a reliable place for bike purchases and maintenance. Whether new to biking or needing service for a vintage bike, customers feel confident in the shop's offerings and support.
These guys are excellent! Ordered a bike from their website, it was used and had a non-compatible part on it when it arrived. I reached out and they sent me a compatible part asap and now the bike is perfect! Thanks yall! Will def do business with you again!
July 2025
Took my 23 year old Raleigh MTN bike here to get serviced. The guys were very knowledgeable, and to great care of my bike. Thank you!
June 2025
Call before going in. I’m sure they are nice people, but they don’t take walk-ins and they can’t hold on to your bike until they are ready to service it either. That was fairly inconvenient for me because I had to walk my bike back home.
