Made a withdrawal and had a good experience with Laura. She was kind and helpful. Thank you.
July 2023
I wish I could give this location 0 stars. The tellers here are the absolute worst. I am not sure how they are still holding onto this staff. Rude to clients, handicaps, old. I was expecting more from a branch in Pasadena. I have heard bad things about Bank of America and this branch really gives them that nasty name.
July 2023
Long lines for bank tellers. Limited hours inside the branch. Employees ok and helpful up to the limits of what they are empowered to do. Some work faster than others. Adequate security guards during business hours.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.