If every employee was as kind, informative, and fun to talk to as Evan was, I'd be doing a lot more buying here. My last couple of visits were tough, but having Evan help me resulted in a good purchase and great experience. He may be the last great customer service person on the planet, let alone at Guitar Center.
March 2024
I've had good experience going in- it's a smaller store with a bit less inventory. I was able to sell some used instruments. I can't recommend trying to call They don't seem to have time to pick up often. I just tried & it rang for 5 minutes before i gave up.
October 2023
Great service and help. The staff did the best they could to ensure a product exchange under the pro coverage. I was a bit impatient, but they were understanding and all worked out in the end. Will come back for future products