“Eli, Louis (installers) and Loren helped me as a team to successfully transition away from gas dryer to ventless Miele T1 heat pump model.
Had it since January and so far, so GOOD.
BRAVO”
“The best design showroom, great design consultation, variety of unlimited choices and the ideas are super creative. The staff is very friendly and helpful. We love using their service and products for our projects and highly recommend to everyone.”
“If you need housewares, garden supplies, plumbing, lumber, electrical supplies, tools, keys, storage bins, Christmas decorations GO TO DIY! They are very good people, friendly, helpful, knowledgeable, and give great discounts! I give them all my business.”
“Absolutely fantastic customer service here. The whole team is friendly, positive, and always ready to help with anything you need or answer any questions. A big thank you to Mai and the associate in gardening with the orange earrings for helping me choose everything, Charles for handling the order, and Lawrence for the delivery. My plants arrived quickly, professionally handled, and in excellent condition. Truly an outstanding experience!”
“This location has great prices on slightly damaged appliances or returned appliances, for example you can buy a refrigerator that is missing one or both handles for 50% off and then just go ahead and find the handle to buy separately and still get a huge discount.”
“Home depot is my goto, for electrical supplies. Being a pro member helps me gain PERKS, that give me a way to lower costs to my customers. Then I can have happy customers.”
“More power, more doing! That's the power of the home depot!
It's a good place. It's cool to see all the available things found inside the store. So many things to add onto your garage toolset or do a home DYI. Some of the staff here are friendly and knowledgable, others are.... questionable. But still a great atmosphere. I do wish customers would cover their mouths when they cough here though. Seems like a steady stream of sick people going in here for DYI (weird anecdote, I know).”
“Truly an amazing company. We bought 2 Toto Washlet toilets, and one had a defective seat that was not warming properly. Toto wanted to repair it, but I requested an exchange for a new one. The Toto company refused, and Million Decor stood behind the product and sent me a new one. Then we sent back the defective one to Toto. AMAZING service!”
“I always shopping to this Home Depot. I sometimes need to return some items and there's workers who are rude and look depressed to be working. Although, a young girl whom I always see customer service helped me a couple days ago. She told me her name was Jen and she was nicest person there who has so far helped me return some gardening items. In the past I've been helped by grouch older ladies that don't seem to have that spark of energy that this young lady has. I feel Home Depot needs to change a couple people from there mostly the older ladies because their mean sometimes or seem to not want to help. How can you work at the customer service department and not have a smile on ones face!. That is outrageous! Although my rating is based on this young lady who I believe is the sweetest.”
“OK, this is Caribbean. I am a loyal customer of Home Depot this morning. I was in the plumbing section Home Depot Glendale, California. I had problems with my project worker with Danny name helps me a lot and save me at least one hour time with my project. I appreciate His job thank you Danny”
“(Translated by Google) Very good place, the guy who attends is very friendly, helpful and sincere. And with a wide variety of tiles.(Original)Muy buen lugar el muchacho que atiende es muy amable servicial y sincero . Y con mucha variedad de azulejos.”
“Great place to shop always able to find somebody to help you find what you need and they're very knowledgeable in their service to serve you I've been coming here ever since they built it.”
“This review is loooong overdue! Despite this Home Depot location in Pasadena not being as large as the Monrovia store, I always find everything I need. And back in December 2026, I received EXCEPTIONAL customer service when I went in to purchase a refrigerator, stove, washer and dryer. The representative that helped me is Marybeth, she was incredible!!! She literally took her time in explaining the pros and cons of the appliances I was considering purchasing. She never pressured me and was very professional and kind. It's odd, honestly, very odd now a days to receive such exceptional service. And just the other day I happen to go in again looking for some items in gardening and once again a young lady, I wish I had her name, took the time to help me, advised me on soil products I was considering purchasing and I was just taken aback by the fact that they've got some excellent employees there! This is true even for the electric department where I've had to frequent lately. As I stated early on this review should have been posted way back in December, and I just want to shout out MaryBeth and the store manager whose name is Cesar, if I recall correctly, a big thank you for your help and support.”