IDoctor is a repair business in Old Town Pasadena, described as a hidden spot tucked away behind another establishment, which can make finding the office a headache. The business specializes in efficient repairs for Apple products like iPhones, MacBooks, and Apple Watches, often completing jobs quickly, sometimes in 15 to 20 minutes. The service is known for being friendly, efficient, and reasonably priced. The original owner, a great repairman who knew his stuff, has sadly passed away, which led to a period of difficulty contacting the office. His family is now picking up where he left off and the business is open again, honoring warranties and commitments. Updated hours are Monday through Friday from 10 to 6, and Saturday by appointment only. Customers report being very happy with the work and recommend the services, stating it is their go-to place for future repairs.
Removed my last review RE: the incorrect repair of my A1704 Macbook Pro. They eventually did get back to me, saying that the owner of the business passed away and that they were, of course, grieving and sorting things out. They heard me out and honored the warranty. My machine works as well as ever. Thanks, folks!
December 2022
Troy was great and he helped me fix my camera for a great price! Super efficient and friendly. I highly recommend using their services.
September 2022
Troy absolutely killed it fixing my daughters iPhone 12 mini! I thought there was no hope and he performed a miracle!
