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“Jasmine was EXCELLENT! She knows everything about cellular Phones 100% ! I'm use to getting wrong information, Jasmine Excelled in Customer Service and knowledge . She can multi-task as well, helping many people in person and on the phone. The neighborhood goes to Jasmine for the help. She's the BEST!”
“I visited the Verizon store in Hastings Ranch twice recently. August 8 to get a new phone and iPad and had exemplary service both times. My sales representative was Ivan he exemplifies what true customer service should be. He was courteous, knowledgeable and had a wonderful attitude. He should be commended. Today I went back to have my iPad data transferred to new iPad plus to turn in my old phone. Matt the manager assisted me until Ivan arrived. I can see why he is the manager because he also was very helpful knowledgeable and exemplified customer service. That store should be acknowledged by upper management for how they treat the public. I would and will highly recommend them. Thank you”
“Lorena was very helpful!!! She has a great customer service ethics, I would highly recommend this store because of her??
!thank you for your help Lorena!⭐️⭐️⭐️⭐️⭐️”
“Great experience! Kristine Lopez assisted us & made our visit very easy and she was super patient / informative with all the questions we had. Thank you for your help :)”
“Sophie who assisted me was very friendly, helpful, and knowledgeable. She took care of my payment issue and answered all my questions. A+++ employee and Cricket branch.”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phones
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Removed my last review RE: the incorrect repair of my A1704 Macbook Pro. They eventually did get back to me, saying that the owner of the business passed away and that they were, of course, grieving and sorting things out. They heard me out and honored the warranty. My machine works as well as ever. Thanks, folks!”
“Amber, provided exceptional customer service! After purchasing a new cell phone from down the street there, I found that T-mobile could help me to activate my new and it was extraordinary! I walked in, was kindly greeted, supported through the steps, and even enjoyed some side small talk while the phone loaded throughout its activation process. Now, I experience utter joy each day because of the hard work of T-mobile employees who ensure our World stays connected and by consequence filled with Light! Thanks, T-mobile!”
“I have been a T-Mobile subscriber for over 5 years, and I have nothing but good things to say about their service. I want to give a special shoutout to this particular branch in Hastings Ranch. The store is always clean, the staff is friendly, and the service is fast and efficient.
I would also like to give a special shoutout to Kevin, who helped us get a hotspot for my work and a new line for my daughter. His service was excellent, and we are very happy with our purchase. Highly recommend this location!”
“Honestly this store needed a new team!!!
Everyone in store today very helpful and welcoming.
The manager was multitasking with helping a client open new account with WiFi while helping install a screen protector on our phones and minimizing our wait time all while helping other employees. Great team ! Very happy with the service”
“Jose is very helpful and knowledgeable when it comes to tech and electronics so glad I came here for a new line and also repaired my screen on my other phone …. Highly recommended”
“I crashed my drone and damaged the propellers, but this electronics repair shop had it fixed in no time with exceptional quality. They not only repaired the propellers but also gave my drone a thorough checkup. The pricing was incredibly fair, and the value for the service provided is outstanding. I'm back to capturing stunning aerial footage thanks to their expertise and value-driven service!”
“I just wanted to say thank you to Ramon Acuna for the excellent customer service he provided today. He was so patient, kind, professional, and genuinely willing to help. He made what could have been a stressful situation so much easier, and we truly appreciated his positive attitude and willingness to go above and beyond. Customer service like his is hard to find these days. Thank you again, Ramon. We really appreciate you!”
“Great place and friendly happy employees are working here. They know their stuff and helped me out products which I did not buy from their store. Great customer service.”
“Great customer service. When you go in, there is a kiosk to use upon checking in for assistance. I had no appointment however the customer service was prompt in helping me and very efficient in handling my request.”
“Ryan the store manager was super great and helpful. Pleasant nice friendly professional and very patient and helpful, I left very content and satisfied with my problem resolved.”
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“Excellent service! They fixed my computer's overheating/shutting down issue, and it's been working flawlessly ever since. Very happy with the results. Great job.”