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“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Lorena was very helpful!!! She has a great customer service ethics, I would highly recommend this store because of her??
!thank you for your help Lorena!⭐️⭐️⭐️⭐️⭐️”
11AM - 7PM
702 N Lake Ave Ste B, Pasadena
Mobile Phones
“Thank you Sophia for helping me. She was very patient and she had someone screaming at her over something that wasn't her fault and she kept her cool personally i wouldn't be able to so she rocks for that. Very nice person”
“Carlos was so helpful and even though your system's computers kept crashing, he made my experience with my daughter and I very pleasant. He was attentive and I really appreciate the hard work he put in for us. He's a great employee.”
“Went in on Presidents’ Day to see if I could upgrade one of the phones on my account and get any trade-in credit towards a new Apple Watch for an older model. Joshua helped us and was very helpful and patient throughout the entire duration of our visit. We upgraded to a iPhone 17 Plus and Apple Watch Series 11. Joshua gave us the best promotion available and walked us through the changes to our bill and all future billing cycles, which was minimal. I will definitely be asking for his assistance during all future visits to this location.”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phones
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Removed my last review RE: the incorrect repair of my A1704 Macbook Pro. They eventually did get back to me, saying that the owner of the business passed away and that they were, of course, grieving and sorting things out. They heard me out and honored the warranty. My machine works as well as ever. Thanks, folks!”
“I had an excellent experience with Kali at the T-Mobile Old Pasadena location. She helped me switch from another carrier, and the entire process was incredibly smooth and stress-free. Kali is highly professional, knowledgeable, and truly knows what she’s doing. She took the time to walk me through the details of each plan, explained everything clearly, and made sure I chose the best plan with a great deal that fit my needs. Outstanding customer service from start to finish—highly recommend asking for Kali!”
“Ask for Austin. He's the best! Very tech-savvy, friendly, and goes out of his way to help you.
I didn't realize I was eligible for a free upgrade, thank God he checked my account and recommended an $800 phone which I'm very happy about.”
“I took the time to write this review to acknowledge how great the customer service is at this location, especially from Kevin and Ana. They are both extremely knowledgeable and truly customer-service oriented. They do an incredible job and always make sure they understand exactly what you need.
What really stands out is that they remember customers even when you come back months later. I’ve been a T-Mobile customer for over 20 years, and I can honestly say that Kevin and Ana go above and beyond. I wish all customer service experiences were like this.
Congratulations to T-Mobile for having such outstanding team members.”
“I crashed my drone and damaged the propellers, but this electronics repair shop had it fixed in no time with exceptional quality. They not only repaired the propellers but also gave my drone a thorough checkup. The pricing was incredibly fair, and the value for the service provided is outstanding. I'm back to capturing stunning aerial footage thanks to their expertise and value-driven service!”
“Jose is very helpful and knowledgeable when it comes to tech and electronics so glad I came here for a new line and also repaired my screen on my other phone …. Highly recommended”
10AM - 8PM
368 S Lake Ave, Pasadena
Mobile Phones
“I want to give a shout-out to Yvonne for her outstanding customer service today. From the moment I walked in, I was treated with professionalism and genuine care. She took the time to explain my options clearly, answered all my questions, and made sure everything was set up perfectly before I left. In addition, she even fixed the problem due to my mistake, which took almost another hour. I will definitely recommend working with Yvonne for any Verizon needs.”
“I was assisted by a fantastic lad upon entering the store. I explained my situation and he literally gave me a breakdown of all of my MacBook options along with his suggestions and the reasons why he felt they would be a good fit for my needs. This experience was a HUGE level up from my experience at the Grove. I know Eddie doesn’t get commission for selling me the MacBook I decided to purchase but seriously, if you’re not a techy like me and need help in choosing the best Apple product for you, request Eddie. He has a beautiful vibe and is über knowledgeable about the products and the best way to make your purchase go a long way. Kudos to you brother!”
“Ryan the store manager was super great and helpful. Pleasant nice friendly professional and very patient and helpful, I left very content and satisfied with my problem resolved.”
“Wonderfull employees here in the store. Amanda was so sweet! She helped me and my mom pickup the modem and activate a new phone line with Spectrum. She was fast, knowledgeable and extremely friendly. Great customer experience ✨”
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“I had my cracked screen replaced at Gadgetneeds, and the entire experience was fantastic. It was my first time needing a screen replacement, and they made the process a breeze. The team was professional, and they had my phone fixed within a few hours. Hopefully, I won't need another repair anytime soon, but if I do, Gadgetneeds will be my go-to!”