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June 2025 by Anusha Dahanayake
Lots of nice things to spend your money on . Was gonna and did buy a dog bed which was a nice one . No one cd be bothered to help us get it down from the high shelf . Could get staff cd not even look at you in the face when serving you . Terrible attitude . What in the world is happening to service everywhere .. read “ unreasonable hospitality “ owners ..
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June 2025 by Tami Trueblood
K9 Loft is an absolute gem for dog lovers! Not only do they have training and doggy daycare, their store is full of unique and high quality toys and treats.
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June 2025 by M D
Excellent service and explanation of the services before getting started. Reasonable and reliable dog sitting services are hard to find now. I'm so glad I found K9 Loft!
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June 2025 by Orlando Lopez
Super friendly staff and my pups love coming here! Great selection of food and toys too!
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May 2025 by Stacy Harris Ober
Only go to these folks to groom our precious Woody!!
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April 2025 by Matthew Peters
Been taking our dog here for years and he loves it. Staff is great!
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April 2025 by Iris Hill
Came in
looking for treats , toys and puzzles for my active dog and found a lot of new ones.
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March 2025 by J S
Great first day at dare care!
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February 2025 by Gianfranco Cordara
Very bad experience for my dog. I had a confirmed reservation and they canceled at the last minute, leaving me hanging with my puppy 3 hours before a flight. Stay away!
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April 2024 by Nadine R.
Love love love this place. Our dog can be a bit difficult to groom but K9 Loft is amazing with her and they always do a great job.
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April 2024 by Sharon M.
I purchased two items for my dog from the store. One of them is working out. The other one was damaged the first night that I gave it to my small dog. When I was making this purchase, the staff was very helpful. I explained my dogs, chew habits and so forth. Now that I need to return that one item, they are telling me that it needs to be in salable condition and would not accept the return. I definitely would not have this problem at a Petco or Petsmart. I was considering bringing my dog here for daycare and boarding but if they can't handle a small matter like this, how would they handle a larger matter? I will consider their reviews for daycare, but I will not buy another item from the store ever again unless I am 120% sure it is a quality item.
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March 2024 by J.A.G. INK
So I walk in ready to spend $1,000 for services for my babies. I walk up to the counter where 3 ppl are behind. One blonde older woman walks from behind the counter, crosses directly in front of me, and acts as if I’m not there. I made eye contact with at least 1 person sitting in their office, the 3 ppl at the counter, and 2 ppl who came from somewhere in the back. The WORST customer service I have EVER experienced in my life. I will definitely not trust them with my little ones.
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March 2024 by Payton L.
We were boarding our 3-year-old bulldog for the first time and could not be more disappointed in the service from K9. She was returned to us severely dehydrated, stressed, and exhausted. We almost rushed her to the emergency room due to her significantly stressed breathing after picking her up. The entire hour after her return to us was terrifying. Not once were we communicated with about her status over the course of 2.5 days. No photos or updates about her eating, drinking, etc. We know now to ask about whether she was eating, drinking, or using the bathroom normally, but we received no reassurance about how she was doing - even after calling and asking for it. We will not be returning and strongly advocate against bringing your dogs here if you value their well-being.
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March 2024 by Natasha A.
The people working there mistreat the dogs often and they seem to have no knowledge on sone of the dog food brands that they carry, will definitely avoid and everyone should avoid this place as well if you love your pets
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February 2024 by Alexandra Vargas
Amazing place to leave my dogs. Excellent customer service!
