K9 Loft is a well-loved destination for dog owners, offering training, doggy daycare, and a store filled with high-quality toys and treats. Many customers appreciate the staff's helpfulness and the owners' focus on providing excellent services, especially the reliable and reasonable dog sitting. The grooming services are highly praised, with dogs often receiving great care and coming out looking their best. Customers also enjoy shopping at the store, finding unique items for their pets, although some have experienced issues with product returns, such as damaged items not being accepted unless in salable condition. Service experiences vary; some staff members are friendly, kind, and attentive, making visits pleasant, while others may show a less welcoming attitude. For example, some customers mention staff who are helpful and polite during drop-offs and grooming, but also note instances of poor customer service, such as staff who are unhelpful or unfriendly. Overall, K9 Loft is seen as a special place with excellent grooming and a good selection, but there are suggestions for improvement in staff training and customer service consistency. Despite some negative experiences, many customers appreciate the care their dogs receive and enjoy visiting the store and service areas.
I’ve been taking my dog to daycare here for about four years. We love this place, especially the staff—they are considerate, professional, and genuinely love dogs. K9 Loft also has convenient grooming and dental-cleaning services. The new location is a huge upgrade. Overall, the value here is excellent!
October 2025
Love the new location!! Couldn't be happier with the treats they offer, im pretty sure my dog goes thru it without them!! LoL I don't go anywhere else. Highly recommend if you haven't been, you should!
July 2025
K9 loft is the best! Day care and groomers are amazing!
