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October 2023 by Michael Tantleff
Great prices, nice people and excellent customer service!
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August 2023 by Leanne Cooper
I’d give 10 stars if they would let me. Fabulous customer service - excellent product - knowledgeable staff … we keep coming back !!
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July 2023 by Willow Jeppson
Exceptional customer service! Chris at Patio Umbrella Store was prompt, friendly and helpful, even answering my emailed questions after hours. I'm very impressed with the excellent customer service as well as the perfect fit and quality of our new replacement umbrella shade. I highly recommend Patio Umbrella Store!
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June 2023 by Melissa Brown
Christine is so friendly and helpful! I highly recommend Patio Umbrella Store!
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June 2023 by Glenn Fisher
Prompt and courteous service. Solves issues without questions.
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June 2023 by Leslie Moccio
Best customer service I have ever experienced!! Chris was amazing and went above and beyond to assist me in my purchase. I cannot say enough about the level of guidance, knowledge, professionalism and assistance provided. Can't wait for my replacement umbrella canopy...Thank you so much!
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July 2022 by Garden umbrella F.
This is Syed Robin Ahmed, the CEO, and founder of Garden Umbrella BD. I would like to thank my wonderful clients and my hardworking team who has made it possible for me and my company to be where it is today. I have high hopes of expanding my company even more in the business industry. My company consists of an amazing workforce and creative designers. We spend a lot of our efforts into improving and we believe that dreaming has no boundaries. Therefore, I chase my dreams and have been successful in making it happen. Advertising Umbrella BD has had a glorious past and will continue to have a potential bright future. Thank you so much for stopping by. I will be waiting for your call.
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March 2022 by Brian S.
I contacted the Patio and Umbrella Store for a replacement cover for my umbrella. Don't think I've ever been talked downed to with quite so much enthusiasm before.The person on the phone was not very helpful in answering my questions or giving any additional information. After spending $200 on a canopy I was hoping for better customer service. I told her I needed an umbrella with 6 ribs instead of the 8 the rib version I received, she stated we don't sell those and we don't pay for return shipping and hung up. WOW!! Hope these guys go out of business real soon.
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March 2022 by Kristina Huffman
great customer service, we got an akz 13 ft and the light transformer was missing, we let them know and it was shipped out at no expense and got here fast, best store around
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March 2022 by Cory Huffman
great selection and great customer service, we love the 13 foot umbrella adn the lights at night are really enjoyable, the unit came fast
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September 2019 by Wayne McKillop
We ordered 6-7 of the umbrellas. Within 30-45 days 4 of the umbrellas were broken and unable to use.
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July 2019 by Ar C.
Called to try and save drive and wasted time. All I needed to know if they sell umbrella base parts. I have a large fancy iron base. The metal stem and securing parts & bolt needed replacing, simple question right? The person who took my call didn't seem to care once they realized I'm not buying an expensive new umbrella. Talk to me like I was some kind of "salvage" guy even after I noted the base was good, beautiful & expensive (over $250). Felt they couldn't be bothered,no ideas or referrals, yet they advertise they have it all re: umbrellas. I thought I'd visit in person and try (since supposedly they have everything to do with umbrella & bases. Got there at 4:45 midweek, CLOSED! Front door posts 'close at 5:00', Yahoo site 'closes at 5:30'. Apparently they're doing well enough don't need my business. Wasted my time anywayâ€.
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July 2019 by Dianna Baer
Chris is amazing, went above and beyond for us up here in Lake Arrowhead.
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August 2018 by Sam B.
We ordered one of the most expensive umbrellas and it was delivered damaged 3 times. On the 4th try, the workers had no allen wrench or tools of any kind to set this up. We spoke to the manager who didn't give a FF. I can't believe a store can get away with this with no apologies, customer follow up or care in the world for their horrible reputation.
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August 2018 by Lillian Williams
An amazing store , their furniture is beautiful. Would love to come get more pieces.
