Patio Umbrella Store, established in 2012, is a family-owned business located in Pasadena, California, specializing in a diverse range of patio umbrellas. The store is known for its commitment to customer satisfaction, providing both residential and commercial clients with quality products at various price points. Customers praise the excellent service, highlighting the helpful and knowledgeable staff who assist with orders and product selection. Many reviews mention a smooth ordering process, prompt delivery, and well-packaged items. The team is appreciated for their patience and willingness to help, making it easy for customers to find exactly what they need. With a strong reputation for friendly service and quality products, the Patio Umbrella Store is a go-to destination for sunshade solutions.
Best Customer Service I have had in some time. They emailed me to make sure the Canopy I ordered was correct, it was not, and they directed me to the correct one. Then I ordered the wrong size and they took it back and got me the right size. Incredibly helpful in every way!!
June 2026
They went above and beyond to help me out in a timely manner. Could not of asked for any better customer support or assistance. So fortunate to have discovered them to assist with my problem. Would highly recommend this company for your needs.
September 2025
I have placed multiple orders over the years and have never been disappointed. I always find the best selection and prices. The customer service is outstanding. I recently emailed a question on a Sunday and had a response the same day. I couldn't be happier with this company.
