Post Offices in Pasadena, CA

“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”

“This post office has been a surprising source of calm for me since early this year. Some days I stop by just to drop off mail or packages, and other days I simply pass through, but every time, it’s consistent: clean, quiet, and efficient.

The attendant in the mornings always greets me with a smile, and I genuinely get the sense he remembers me (or maybe it’s my little dog Mimi he recognizes). Either way, the friendliness makes a difference. He even shared that Mondays are their busiest days, which explains why my morning visits always feel so easy and unrushed.

The building itself is beautiful, full of Old Pasadena charm. The high ceilings, intricate windows, and natural light make it one of those rare post offices where you don’t mind waiting. Even the mailboxes have a vintage look that adds to the character.

There’s also a window for prepaid USPS packages, which makes drop-offs simple and quick. I’ve never had a hassle here, and I always leave impressed with how fast the experience is.

If you appreciate efficiency and historic beauty, this is hands down one of the best post offices around.”

“Never have I ever felt compelled to write a review for a post office, good or bad. But today I went to this post office and the employee there (Carlos) was just so kind, knowledgeable, and helpful, I felt compelled to write a review and to say “Go, Carlos!””

“I frequently visit the post office for my job, typically three to four times a week. Before Junior's arrival, my experiences there were quite unpleasant due to the unprofessional behavior of the clerks, who often displayed a rude attitude, making customers feel as though they were a burden. While the wait times were bearable, the poor customer service was truly disheartening, as the clerks seemed entitled and dismissive. However, since Junior has joined the team, the atmosphere has significantly improved. Despite the occasional long lines due to limited staff, Junior consistently demonstrates professionalism and kindness, always willing to assist customers. I have observed this change firsthand during my frequent visits. If Junior happens to read this, I want to express my gratitude for enhancing my workday with your courteous service; your efforts are genuinely appreciated.”

“Annoosh saved my trip here. She manually entered the tracking number and I got my receipt. The male worker just wanted to send me away. But she saved the day!!Experienced, kind, CAN DO workers are worth their weight in gold for a n y company!”

“I just had a phone call with a customer service representative named Denise at the Pasadena USPS and she was so delightful. She worked with me on my problem (missing package) and cared about it as if it were her own problem!”