The United States Postal Service at 600 Lincoln Ave is a large and busy location that provides mail and package delivery services to millions of people across the country. It manages over 30,000 retail locations and delivers a significant portion of the world's mail. Customers generally find the waiting times to be acceptable, though the size of the location often results in long lines. The staff includes dedicated employees like Precious, who listens patiently and treats customers with respect, kindness, and professionalism, even during busy or challenging days. Her positive attitude and care stand out and are highly appreciated by customers. However, the location faces some issues with staffing and communication. There have been complaints about long wait times caused by staffing shortages, and difficulties in reaching employees by phone. One customer pointed out that the hours posted might need updating, as the doors were locked before closing time despite the posted hours. Despite these challenges, the staff’s professionalism, especially Supervisor Denise Romero, who went above and beyond to resolve a customer's issue, highlights the commitment to good customer service at this branch. Overall, while there are areas for improvement, the USPS at this location is staffed by caring individuals who work hard to serve the community.
It's like any Other Post Office When U Get There It's a Line Or Not🙄But It Is The Main Post In Pasadena, So When Getting Taxes in The Last Minute Thats The Spot in This Area🙋🏾♂
September 2026
Great customer service and the USPS reps are clever and witty. 😃
May 2026
6 Stars to Heather working the customer service line. She helped me with my return label to send back my package from The Referee Store! She is fast and very nice! Thanks, Heather!
