Red Wing in Pasadena, CA, offers a top-quality shopping experience for those seeking durable and comfortable work boots. Customers praise the knowledgeable and helpful staff, with employees like Alexis, James, and Jessica providing expert guidance to find the perfect fit. The store features the Ultimate Fit Experience, where specialists help customers build a tailored fit system to ensure support, comfort, and safety all day long. Customers appreciate the personalized service, including trying on multiple boots and receiving recommendations for inserts and cleaning products. The staff take their time, ensuring each customer finds the right boot, often making the shopping process smooth and enjoyable despite initial overwhelm. The store also offers excellent after-purchase care, such as complimentary oiling and lace replacements, along with minor and major shoe repairs. Overall, the Red Wing Pasadena store is known for its high-quality products, attentive service, and commitment to customer satisfaction, making it a preferred destination for those needing reliable, comfortable work footwear.
Very friendly staff. Always has the work boots I need.
March 2025
Excellent customer service, quality products. A brand that last forever.
March 2025
Employees are on top of customer service they get you in the boots you need to move forward in your journey whatever path that may be you'll be walking with confidence.
