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“Employees are on top of customer service they get you in the boots you need to move forward in your journey whatever path that may be you'll be walking with confidence.”
“Great service
They are very attentive and make sure you're comfortable and they make sure everything fits just right
It is so cool how they make you measure your foot before trying on any shoes or sandles.
My mom loves shopping here and the quality is worth the price.”
“I absolutely love my shoes! They arrived exactly as described ,brand new, perfect condition, and true to size. The quality is even better in person, and the packaging was neat and secure. Shipping was super fast too; I got them way sooner than expected. Overall, amazing experience from start to finish. Definitely recommend and will be shopping here again!”
“Cesar is absolutely the most talented person you could find when it comes to building up shoes! I need an almost 2" buildup on my left shoe - have been for the past 5 1/2 decades - in Europe and all over the US. Before finding Cesar, my shoes had to be leather soles or absolutely flat rubber - that's no longer a factor! Cesar is able to build up any kind of shoe - which means I don't have to wear expensive and/or ugly shoes any longer. And, I have to add, not only is Cesar technically the best ever, but he is also so very kind, listens, responds and provides the greatest service ever!”
“I had a fantastic experience at the New Balance store in Pasadena. Erick helped me out and made the entire experience easy and enjoyable. He was super personable, professional, and incredibly knowledgeable about the shoes and fit options. You can tell he genuinely cares about helping customers find the right fit instead of just making a sale. The customer service was top-notch, and I’ll definitely be coming back with my family in the future. Highly recommend this location if you want great service and a stress-free shopping experience.”
“I had a great experience at Madewell thanks to their very helpful staff. They went above and beyond to help me find the perfect pair of jeans, bringing several options to the dressing room until I found the right fit.
They were attentive, patient, and really made the whole process easy and enjoyable. I couldn’t be happier with the experience!”
“Ummmm literally the most organized DSW i’ve ever been to. Normally shoes are on the floor, staff is unhelpful, and literally can’t find a shoe in my size, but this experience changed my mind on DSW forever. From the second I walked in, the staff greeted me and asked to let them know if I have any questions. Then, as I was checking out items on the clearance rack, a store associate came over to ask if she could help with anything. I had a few questions about the deal going on that day, and she pulled out a piece of paper to give me a BOGO! I was so happy she stopped over. I wandered the store looking for the right shoe for the next 45 min, finally sat down when I’d made a decision on the two pairs I wanted to get with my BOGO. A store associate saw me, came over, and offered to take those to the register! Um what? Since when does DSW provide that level of service? I always expect it to be as messsy or unhelpful as Ross or Marshalls, but this was giving The Grove vibes. So happy I stopped in and will def make this my regular DSW!”
“I love Ann Taylor on Lake Ave. The store is beautiful and the people working there are always so friendly and helpful. It is a place that brings me joy, and I feel at home there.”
“I'm visiting from out of town and was so excited to find a ROTHY's store. I bought some of their shoes online a long time ago and my feet have changed in the ensuing years. So I preferred an in-store experience, at least once, to see how their shoes might fit me now. Will was so patient and helpful--and I am absolutely thrilled with my new Rothy's.”
“This spot has such a good vibe. From the apparel that they sell, to the customer service; everything is excellent. The employees engage with customers and talk fashion/streetwear collabs as well as sneaker culture. It's been around for years and they still continue to provide quality drip and a dope experience.”
“Let me start by saying this an amazing store. If you love soccer ⚽ this is the place to visit. They have a great selection, quality jerseys, shoes, and anything soccer related. The staff is friendly, knowledgeable, ready to help you if you have any questions. Family owned also. Shout out to Lara and Marcel for always being friendly and making me feel welcomed when I come in.”
“I bought two things well technically four. The clothing most of it was sorted good but there was some racks where it was not at all I was kind of unimpressed with that.”
“Great customer service. My experience here was great. I don't have kids, but I was invited to a baby shower. Courtney helped me out and helped me pick out some really cute clothes ?”
“The staff at Eileen Fisher in Pasadena has always been friendly and helpful. Bernadette and Iris are two sales associates that have been helpful with customer service, whether it be graciously taking care of returns, making sure I received my rewards gift card or letting me know what great deals may be coming in the near future. I feel very valued. That's the frosting on the cake - I enjoy Eileen's color selection, style and design, that cater to flattering this older woman's physique over the last 15 years. Eileen's wonderful coordinates are very versatile.”
“Been going to this store since it opened. The staff is always helpful and polite. And Anthropology is of course the best. Plus the recent brand additions and designer collabs have brought a fantastic catalogue of styles.
For this location the best parking option is at One Colorado structure but it can be pricey so the structures on the other side of Colorado blvd are better options.”
“Typically I cannot stand walking into Tilly's I have been to several locations where I am repeatedly ignored it has happened at this location as well. I don't know why it happens but several employees have looked right passed me and approached customers that I guess fit their style a bit more??? I went in this location with a friend this past week and A young man named Gilbert approached my friend and I and ask if we needed help right away! After declining his help, he proceeds to tell us that if we need help getting a shoe size or anything from the back to just let him know and gave us his name. He immediately began organizing shelves and folding clothes. He honestly made my evening. Right before walking in I told my friend that if i experienced bad service or no service at all again, that I would find and make a call to corporate for sure. Not because I wanted to be a "Karen". It's not even a big deal to me to be greeted immediately upon walking into an establishment, but because of just how many locations and employees have displayed such foul attitudes and LITERALLY ignored me in the past or chose to service other people around me but never ME. It was getting ridiculous. But thank you Gilbert! I don't know if it was because you're new or just raised right but don't change. It was the easiest thing to just ask if we needed help. And although we really didn't need help, you were the first person to ever interact with me in a Tilly's.”
“Came in here in desperate need of a comfortable pair of walking shoes. Stephanie attended to me immediately with a warmth and hospitality you don’t often see in retail. She was attentive and helpful through out the whole experience. Give this woman a raise or a promotion. Thank you Stephanie!”
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“Wonderful experience getting the right fit evaluated by Peachy! She was hands on, super knowledgeable and very honest on what would be best for me. Highly recommend coming to Run With Us for anything you may need.”