Rotech Healthcare is a trusted provider of home medical equipment and services in the Pasadena and surrounding areas. The company is dedicated to helping healthcare professionals manage their patients' health and medical treatment in the comfort of their own homes. Rotech offers a comprehensive selection of products and services, including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. They also specialize in wound care at home, providing advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuous Glucose Monitors (CGMs). The staff at Rotech is consistently praised for their excellent customer service. Customers have described the team as very nice, patient, and professional, particularly highlighting the exceptional service provided by Desarie. She has been commended for her helpful attitude, her ability to explain details thoroughly, and her efforts to ensure customers receive their supplies on time. Rotech's technicians, such as John, have also received high praise for their efficiency, knowledge, and empathy. Customers have appreciated the technicians' proactivity, clear communication, and willingness to go the extra mile to ensure their needs are met. Overall, Rotech Healthcare is known for its dedication to enabling customers to manage their care at home and live more comfortable and productive lives, with a team of knowledgeable and caring professionals who strive to provide exceptional service.
Desarie Landaverde is always so pleasant to speak to on the phone when I call and with any of my problems and concerns.
August 2024
Sarah and the team at Rotech Healthcare in Pasadena saved the day! They are professional and friendly. Highly recommend!
June 2024
I’d like to shout out to Kevan, who came to my home to service a Rotech product. He was efficient, knowledgeable and very polite. Even answered questions that were not about the product. Overall 10/10.
