January 2026
I love this US Bank Branch, I've never had a problem here they greet me by name. And my name is not easy to say or remember. Lilly and Maria are awesome. As well as all the staff there. I will always do business here!
August 2025
Steve Ramos is a branch manager at the Pasadena Lake location. He has been with Union Bank (now US Bank) for years and continues to provide excellent service. Getting someone at the branch to answer the phone is spotty, but if you physically go there, Steve will take good care of you. Highly recommend!
May 2024
Actually, like this new location. Had a great experience with Steve Ramos who was very knowledgeable.
