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September 2023
None of the ATM's here work, they don't take phone taps, I tried getting in contact with the helpline, it's been almost a month and nothing has been done. This is a brand new branch and I have to go to the branch at the Vons on Sierra Madre or go up to a teller just to take out cash this is ridiculous.
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September 2023
I thought the previous review might have been exaggerating. But no: why would a branch full of associates be there to assist customers. Come back a different day. I think not. Sorry to say it, but go to any Chase branch - they'll help you right away. For serious banking, look elsewhere.
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July 2023
Eeeesh, already miss the previous location and staff. New spot looks nice, but I swear there’s 20 people working and yet no one wants to help the only customer in the room. Thank goodness the old manager is there, otherwise I’d probably still be waiting.